Jr. Business Analyst Jobs

Aptive Resources is seeking an experienced Junior Business Analyst. This role will be supporting the Department of Veteran Affairs, Veteran Experience Office (VEO), Multi-Channel Technologies division. This role will provide high quality project support as a trusted advisor to leadership, with experience in project roadmaps, milestones, timeline management, while working with both the business and IT technical teams.

This is a full-time position in Alexandria, VA. This position may also be remote.

Primary Responsibilities

• Support the facilitation of requirements gathering sessions, documentation (Business Requirements Document (BRD)), tracking of requirements, and elaboration
• Ability to assist Project Manager, Business Analyst(s), and other support members in developing requirements gathering, and analysis
• Monitor, prioritize, and track software enhancement requests and statuses
• Collaborate and communicate with clients to identify and define software life cycle development scope, objectives, requirements and elaboration (people, process, and technology)
• Plan, organize, and facilitate cross-functional meetings with business stakeholders and IT staff
• Support Project Team with status reporting, scheduling, action, risk and dependency tracking, etc.
• Capture and archive meeting/discussion notes, communication action items, and follow-up for completion

Minimum Qualifications

• Legal authorization to work in the U.S.
• Strong analytical and problem-solving abilities
• Ability to take initiative and work collaboratively and independently
• Solid time management skills with ability to adapt as priorities change
• Expert proficiency with Microsoft PowerPoint, Excel and Word
• Bachelor’s degree
• Minimum of 2 years of experience in software development life cycle analysis, requirements, and project support
• Excellent communication and interpersonal skills to develop and maintain strong relationships
• Demonstrated ability to collaborate effectively at all levels of the organization, from executives to front-line clerical personnel

Desired Qualifications

• Experience with Salesforce or Microsoft Dynamics 365 CRM applications
• Previous requirement gathering sessions, and elaboration communications
• Ability to quickly learn, understand, and work with new emerging technologies, methodologies and solutions in the technology space
• Experience with Jira (or other project tracking systems)
• Minimum of 2 years of experience in a consulting (“trusted advisor”) role

Client Information

The Department of Veteran Affairs (VA) mission is to care for those “who shall have borne the battle” and for their families, caregivers and survivors. Their core values focus their mission by caring and thereby guide actions toward service to others. Within the VA, the Veterans Experience Office (VEO), leverages customer experience data, tools, technology, and engagement to enable the Department of Veterans Affairs (VA) to be the leading Customer Experience (CX) organization in government, so Service members, Veterans, their families, caregivers and survivors choose VA. Within the VEO the Multi-Channel Technology (MCT) Directorate delivers easy and effective Veteran experiences through all communications channels.

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We’re advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

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