It Trainee Jobs

Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.

Due to growth we are currently seeking to add an Intern to our exceptional team. This will be a very dynamic position where your responsibilities will change daily and you will play a critical role to help our team continue to succeed. You will need to be outgoing, a team player, organized, and detail-oriented.

What Do We Do?

Create real relationships and raving fans by implementing and supporting cutting edge technology.

Responsibilities

• Assist in administrative and general office duties
• Assist in ongoing IT service and projects with on-site deliveries and drop-offs
• Learn to navigate the ticketing system vital to our business's success
• Organize office and assist associates in ways that optimize efficiency
• Imaging of laptops/desktops for stock

• Computer Imaging
• New Desktop Setups
• First Level Security Incidents (phishing, SPAM and DarkWeb findings)
• In pursuit of an Certificate, Associate, Bachelor or Graduate degree in Information Technology or relevant work experience in the IT field
• Commitment to an in-house 30-day Technical Training Program that will provide real world experience around:
• Proficiency in MS Office
• Cumulative GPA of 3.0 or above
• Working knowledge of office equipment
• Thorough understanding of office management procedures
• Office 365 Administration
• Must have a valid Driver’s License in Good Standing
• Must be 18 years of age or older
• Customer Network Audits
• Basic Server maintenance and administration
• Active Directory User and Group Administration; Printer and peripheral installations
• Excellent organizational and time management skills
• Paid Internship
• Must have unrestricted authorization to work in the U.S. without a visa or sponsorship
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Completion of a self-paced technical training materials and certifications
• Strong desire to learn along with professional drive
• Must be able to work a minimum of 40 hours per week
• Passion for the IT industry and its best practices