It Systems Specialist Jobs

POSITION PURPOSE:

Support all computer hardware, network infrastructure, and implement technology solutions necessary to support the future growth.

EDUCATION, CERTIFICATIONS AND EXPEIRENCE:

• Must have 5-10 years of work-related experience in a technical engineering role, such as software development, network engineering, technical operations or similar
• Experience with Windows and Mac Operating systems, Network and VPN systems, M365 admin, and active directory is preferred
• Experience in Technology infrastructure, such as Network, Monitoring, Systems, Databases, etc.
• Must have BA in Computer Science, Information Technology, cyber security, or related fields.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Manage existing remote IT Help Desk team while building an internal knowledgebase for future growth
• Independent, self-starter, with input from cross-functional business leaders.
• Ability to troubleshoot technical issues without internal support from team members.
• Deep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS)

PRIMARY RESPONSIBILITIES:

• Other duties as assigned
• Assist in live site support and incident resolution that may include email support
• Collaborate with end users to troubleshoot PC and networking issues
• Secures network system by establishing and enforcing policies and defining and monitoring access
• Define and create knowledgebase to centralize technical requirements
• Establishes networking environment and monitors performance by designing system configuration and directing system installation.
• Establish & maintain relationships with individuals at all levels of the organization, in the business community & with vendors.
• Utilizes experience to identify problematic relationships. Anticipates, prevents, and eliminates problems and creates efficient fixes. Facilitates elimination of problems and roadblocks before they occur.
• Collaborate with human resources to train new hires on proper use of computer equipment, software, and corporate MIS policies
• Work with existing MSP to administer Microsoft 365 licenses/access across 100+ team members, procuring/sourcing equipment to connect multiple office locations, in an efficient IT infrastructure.
• Develop protocols to support existing and future growth of the business
• Manage the day-to-day operation of a backup/recovery system to minimize down time and loss of data in the event of a disaster
• Maximizes performance by troubleshooting network problems and outages and scheduling maintenance upgrades across on premise and cloud servers.
• Design and install network infrastructure, including on-premises systems and cloud networking solutions. Includes server administration, WLAN, printers, handheld devices, routers, switches, etc.

Ajinomoto Cambrooke, Inc. is an Equal Opportunity Employer-Vets/Disabled, committed to a diverse workforce.