It Senior Technician Jobs

We are hiring IT Senior Technician for one of our clients in Kansas City, MO.

• This position also provides Help Desk Technical Support for the 1,300 KCFD users.
• Position provides technical support and maintenance for 33 Fire Stations (PC's/Citrix, Network & Station Alerting troubleshooting), 3 administration facilities (PC's & applications), 140 emergency vehicles and 300 field crew mobile devices (laptops & tablets).
• This position is responsible for the support of mobile devices in the department's emergency vehicles; to include mobile gateway routers, laptops/tablets, and medical Wi-Fi devices.
• This position Identifies and analyzes problems, determines cause, and initiates corrective action in areas that require a high level of technical competency.

Skills Required

• Position provides technical support and maintenance for 33 Fire Stations (PC's/Citrix, Network & Station Alerting troubleshooting), 3 administration facilities (PC's & applications), 140 emergency vehicles and 300 field crew mobile devices (laptops & tablets).
• This position Identifies and analyzes problems, determines cause, and initiates corrective action in areas that require a high level of technical competency.
• This position also provides Help Desk Technical Support for the 1,300 KCFD users.
• This position is responsible for the support of mobile devices in the department's emergency vehicles; to include mobile gateway routers, laptops/tablets, and medical Wi-Fi devices.

Skills Preferred

• 3 years of experience with supporting PC hardware and Software, Microsoft Windows 10, Citrix administration, Microsoft Active Directory administration and PowerShell scripting.

Experience Required

• Requires 4 years of technology experience; OR an equivalent combination of qualifying education and technology experience.

Education Required

• High School degree. Four years of technology experience; OR an equivalent combination of qualifying education and technology experience.

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