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It Program Manager Jobs
| Company | US Federal Acquisition Service |
| Address | , Wallops Island, Va |
| Employment type | |
| Salary | $136,908 - $183,500 a year |
| Expires | 2023-07-01 |
| Posted at | 1 year ago |
Duties
Key facts about this DHA notice:
- TTS is seeking to fill multiple PERMANENT appointment at the GS-15 level.
- Any selections made will be contacted by Human Resources. No additional status notifications will be sent.
- Current civil service employees will receive new appointments if selected under this Direct Hire Authority.
- This is a virtual/remote position.
- Salary to be determined upon selection, depending on duty location.
- Duty station to be determined upon selection.
- Your application status will not change from "application received/in review" even after the public notice has closed.
You must perform the following Major Duties utilizing expert level skill, mastery knowledge and significant IT experience:
GS-15:
Strategic IT Program Marketing and Outreach
- Makes data informed decisions, sets benchmarks and measures the impact, effectiveness and return on investment (ROI) of outreach and marketing efforts, using marketing tools (e.g. Google Analytics or Adwords, Hootsuite, Trello, GovDelivery, airtable, etc). Leverages analytical reasoning, creative thinking and effective use of data to make strategic decisions.
- The incumbent works directly with GSA, FAS, TTS and OSC leadership and staff to develop and translate the overall Information technology business strategy into actionable short- and long- term outreach, brand and marketing strategies.
- Develops outreach, brand and marketing strategies that engage key and differing stakeholders including the media, congressional members and their staff, industry, agency partners and the American public to increase awareness of and clarify TTS' vision, mission, values, service offerings, and brand.
Program Management
- Maintain awareness of trends in marketing and outreach, and experiments with novel ways of improving and driving down cost of IT program functions.
- Communicate expectation to TTS staff.
- Proactively identifies, manages and navigates internal and external politics that impact the work of the organization.
- Develops strategic communication plans to convey information about programs to the public. This includes identifying audiences, determining the most effective media to use in reaching them, developing written materials, and securing the assistance of media representatives and organized groups.
Supervisory Duties
- Leads and inspires TTS staff to support all brand and marketing efforts, including but not limited to Outreach direct reports. Collaborates with leadership and various team members to achieve program goals.
- Supervises, leads and develops a large, senior-level team of marketing, outreach, technology design, user experience, content and visual design professionals.
- Finds ways to improve production or increase the quality of the work directed. Develops performance standards. The supervisor further advises subordinates on technical and administrative matters and approves leave; approves expenses comparable to within-grade increases, extensive overtime, and employee travel; ensures subordinates are aware of GSA and TTS policies, project goals, objectives and mission; and assures full integration of EEO principles.
Requirements
Conditions of Employment
- US Citizenship or National (Residents of American Samoa and Swains Island)
- Direct Deposit of salary check to financial organization required.
- Register with the Selective Service if you are a male born after 12/31/1959
- Meet all eligibility criteria within 30 days of the closing date
If selected, you must meet the following conditions:
- Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
- Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
- Undergo and pass a background investigation (Tier 3 investigation level).
- Serve a one year supervisory or managerial probationary period, if required.
- Serve a one year probationary period, if required.
- Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.
- Participate in the Continuity of Operations Plan (COOP), which includes attending meetings and planning activities; and carrying out mission-critical work at a designated location other than your primary work site (which may be outside of your commuting area).
Qualifications
For each job on your resume, provide:
- The exact dates you held each job (from month/year to month/year)
- Number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.
For a brief video on creating a Federal resume, click here.
The GS 15 step 1 salary range starts at $$136,908.00 per year. The total salary will be determined upon selection and based on the associated GS locality pay table for your assigned duty location.
If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.
QUALIFICATIONS
BASIC REQUIREMENTS: Have IT-related experience demonstrating EACH of the four competencies listed below.
Attention to Detail - This skill is generally demonstrated by assignments where the applicant keeps abreast of latest technology, information, research, etc., to maintain knowledge in field of expertise (for example, reads trade journals, participates in professional/technical associations, maintains credentials).
Customer Service - This skill is generally demonstrated by assignments where the applicant promotes or develops and maintains good working relationships with key individuals or groups.
Oral Communication - This skill is generally demonstrated by assignments where the applicant serves on panels, committees, or task forces as a representative for the organization on technical or professional issues.
Problem Solving - This skill is generally demonstrated by assignments where the applicant monitors current trends or events (for example, technological, economic, political, social, educational, or employment trends or events) and applies the information as appropriate.
GS-15 LEVEL SPECIALIZED EXPERIENCE REQUIREMENTS: In addition to the Basic Requirements listed above, you must have one year of specialized experience at the GS 14 grade level. Specialized experience for this role is defined as:
- Experience creating and executing marketing and outreach strategies for a technology-focused organization, communicating business goals/vision and determining the most effective communication channels including all of the following:
1. Digital platforms (i.e websites, social media content, etc.)
2. Print media (i.e marketing brochures, reports, etc.),
3. Press outreach (i.e interviews, press releases, etc.)
4. Events (i.e speaking opportunities, workshops, etc.)
- Experience translating overall business strategies into an actionable technology brand and marketing strategy.
- Experience making data-informed decisions through the use of marketing tools (e.g. Google Analytics, Hootsuite, Trello, GovDelivery, Airtable and Google Adwords).
- Experience leading brand positioning for an organization with multiple products and services.
- Experience composing executive-level technology focused articles and/or speeches for different audiences (technical and non-technical), i.e: talking points, executive briefings, and/or official testimony.
- Experience leading and supervising a team of cross-functional professionals (i.e. marketing, outreach, UX, media relations, and visual and content design professionals) and advising Senior Executives in the technology field.
- Experience establishing and maintaining effective working relationships to facilitate high level briefings, meetings and to gain consistency in decision making.
Education
This job does not have an education qualification requirement.
Additional information
GSA is committed to diversity, equity, inclusion and accessibility that goes beyond our compliance with EEO regulations including:
- Fostering a work environment where all employees, customers and stakeholders feel respected and valued.
- Valuing and embracing diversity, promoting equity, inclusion and accessibility, and expecting cultural competence; and
Our commitment is:
- Reflected in our policies, procedures and work environment;
- Drives our efforts to recruit, attract, retain and engage the diverse workforce needed to achieve our mission.
- Recognized by our employees, customers and stakeholders; and
Bargaining Unit status: This position is ineligible for the bargaining unit.
Recruitment and relocation incentive is NOT approved.
Additional vacancies may be filled from this announcement as needed; in this or other GSA organizations within the same commuting area, through other means; or not at all.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Flexible spending accounts
- Long-term care insurance
- Health insurance (choose from a wide range of plans)
- Training and development
- Transit and child care subsidies
- Thrift Savings Plan (similar to a 401(k) plan)
- Sick leave and vacation time, including 11 paid holidays per year
- Flexible work schedules and telework
- Life insurance coverage with several options
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Submitted material will be evaluated against the basic qualifications. Qualified candidates will be considered in accordance with the Office of Personnel Management Direct Hire Guidelines. Veterans' Preference does not apply to the direct hire recruitment procedures. Certain selections made under this notice will be processed as new appointments to the civil service. Current civil service employees might be given new appointments to the civil service. You may not be considered for the position, if any part of the application is incomplete or missing the required supporting documentation. Falsifying your background, education and/or experience is cause for not hiring you or dismissing you if hired.
Additional hurdle assessments, such as narrative responses or other assessments, may be administered to applicants who meet the requirements of the first hurdle, e.g., the minimum qualification requirements. If additional assessments are used, you will be provided with further instructions. If you are an Interagency Career Transition Assistance Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well qualified to receive priority. ICTAP/CTAP. Well qualified is defined as possession of the majority of competencies required for the position and will be determined, based upon a review of your resume against the competencies required for the position being filled.
You may preview questions for this vacancy.
- Selective Service
- Health insurance (choose from a wide range of plans)
- Equal Employment Opportunity (EEO) Policy
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including:
- Health insurance (choose from a wide range of plans)
- Life insurance coverage with several options
- Sick leave and vacation time, including 11 paid holidays per year
- Thrift Savings Plan (similar to a 401(k) plan)
- Flexible work schedules and telework
- Transit and child care subsidies
- Flexible spending accounts
- Long-term care insurance
- Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
- Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- Thrift Savings Plan (similar to a 401(k) plan)
- Training and development
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Privacy Act
- Current or Former Political Appointees: Submit SF-50.
- New employee probationary period
Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
- Current or Former Political Appointees: Submit SF-50.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
- Social security number request
- Long-term care insurance
- Signature and false statements
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
- Reasonable accommodation policy
- Flexible work schedules and telework
Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
- Equal Employment Opportunity (EEO) Policy
- Reasonable accommodation policy
- Financial suitability
- Selective Service
- New employee probationary period
- Signature and false statements
- Privacy Act
- Social security number request
- Transit and child care subsidies
- Financial suitability
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Flexible spending accounts
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- Sick leave and vacation time, including 11 paid holidays per year
- Life insurance coverage with several options
How to Apply
This Direct Hire Public Notice will be used to build a list/inventory of applicants that may be referred as vacancies become available. This public notice may close once all positions have been filled which may be before the actual closing date.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here: Apply for a GSA Job. To begin, click the Apply Online button on the vacancy announcement.
- Sign in or register on USAJobs and select a resume and documents to include in your application.
- Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
- Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
- Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer) or USAJOBS (click the "USAJOBS" link to complete the transfer process).
Need Assistance in Applying? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
Agency contact information
Kaylynn Howard-Morrow
Address
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United StatesNext steps
After the closing date/deadline:
- ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements.
- REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
- SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
- FINAL JOB OFFER: Once our security office determines you can come on board, you will be given a final offer, which is typically 40 days after the announcement closes.
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Thank you for your interest in working for U.S. General Services Administration!
- FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your application status by logging into USAJOBS and clicking “Track this Application” on the Applicant Dashboard.
Required Documents
ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.
- Current or Former Political Appointees: Submit SF-50.
- Your resume showing applicant's name, email address, work schedule, hours worked per week, dates of employment and duties performed.
- If you are ICTAP/CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.
This job is open to
- The public U.S. Citizens, Nationals or those who owe allegiance to the U.S.
- Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
Clarification from the agency
The benefit of submitting your materials for consideration via this notice is that your submission may be shared with a hiring manager if they request resumes from this notice.
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