It Manager Jobs

POSITION DESCRIPTION INFORMATION

COOPERATIVE BAPTIST FELLOWSHIP

TITLE: Information Technology Manager

EMPLOYMENT STATUS: Full-time, Exempt

DEPARTMENT: Operations

RESPONSIBILITY: The IT Manager is responsible for managing the day-to-day operation, maintenance, support, and improvement of the IT environment for the Cooperative Baptist Fellowship. The IT Manager may also be called to manage related projects, resolve IT issues, educate, train, and orient end users to raise the understanding of such systems by non-technical personnel.

REPORTS TO: Director of Information Technology and Digital Innovation

RELATES TO: CBF office and field personnel, vendors, contractors, and constituents

SUPERVISES: n/a

DUTIES:

• Manage and assist consultants, vendors and contractors to implement and negotiate infrastructure improvements.
• Manages helpdesk software. Oversees Server Room Maintenance and Backup/Restoring of data. Serves as first level helpdesk support technician/specialist by provide end user technical support and assist with general support of CBF computing and web environment as needed.
• Lead and manage projects as needed, consultation, business analysis, planning, creating timelines, monitoring, tracking issues, risk assessment and reporting status.
• Research, advise, negotiate and assist in the selection and implementation of hardware, software applications and website hosting running on the IT infrastructure for the benefit of staff, field users and partners.
• Other duties as assigned.
• Manages the implementation of hardware and software standards used by office and field staff. Create and update IT Documentation as needed.
• IT System Administrator for CBF software applications (Office 365, Exchange, Cvent, Active Directory, Zoho CRM, Google Workspace); IT Onboarding & Orientation for new employees.

REQUIREMENTS:

EDUCATION: B.S. degree in Computer Science, Business or equivalent training and experience

EXPERIENCE: Minimum of 5 years of IT experience performing system administration, experience in Networking Platforms, Microsoft Windows Server 2008, Active Directory, Exchange 2010, Anti-Virus and SQL Server, Windows 7 & 10, Office 365, Microsoft 2016, CRMs, Cvent, Smartsheets, Google Apps. Minimum of 3 year of Project Management experience.

SKILLS: Good decision-making abilities; Exceptional verbal and written communications skills, Negotiation skills, Ability to interface professionally with all levels both inside and outside of CBF, Attention to detail and accuracy with above average organizational skills; Translate technical concepts into business terms; process invoices and billing related to IT and Project Management. Proficiency in MS Office (Word, Excel, PowerPoint, Office 365, Microsoft 2016, Visio) Exchange, Active Directory, Database Concepts, CRMs, Project Management Software.

PHYSICAL: While performing the duties of this job, the employee is regularly required to remain stationary, communicate and exchange information. May be required to exert up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Ability to receive detailed information through oral communication, and to make the discriminations in sound.

COMMITMENT: CBF is a fellowship of Baptist Christians and churches who share a passion for the Great Commission and a commitment to Baptist principles of faith and practice. The Fellowship's mission is to serve Christians and churches as they discover and fulfill their God-given mission. The work of this position exists to further this CBF commitment.

Job Type: Full-time

Benefits:

• Health savings account
• Health insurance
• Retirement plan
• Dental insurance
• Vision insurance
• Employee assistance program
• 401(k)
• Paid time off
• Flexible spending account

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
All staff and potential staff are required to be fully vaccinated.

Ability to commute/relocate:

• Decatur, GA 30030: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Work Location: In person