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It Manager - Corporate (Harrah's Nebraska)

Company

Caesars Entertainment

Address , Columbus, Ne
Employment type FULL_TIME
Salary
Expires 2023-06-25
Posted at 1 year ago
Job Description

The Information Technology Manager is responsible for the successful operation of the IT department, managing all aspects of the site’s computer and telecommunications systems inclusive of servers, personal computers, and their respective networks, hardware, and software as well as ensure compliance to Corporate Standards and Security Policies.

JOB DUTIES AND RESPONSIBILITIES

(The following statements are intended as general examples of the duties of this position and are not all-inclusive for specific positions. Other reasonable duties may be assigned.)

  • Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult guests in all types of business conditions. Work effectively and courteously with fellow employees.
  • Display “Family Style Service” to deliver the best experience to our guests:
  • Give a Family Style Service Signature Welcome and Parting interaction– We treat strangers like friends and friends like family.
  • Assist in creating a Strong Team – Strong Teams are those that work together toward a common goal.
  • Display a Positive Attitude– Team Members and Guests expect you to be hospitable; display a genuine desire to reach a positive outcome in every situation.
  • Care about others; Passionate about your position; Enthusiastic about giving the best guest experience possible.
  • Develop, manage and monitor the IT Department budget.
  • Collaborate with other departments and Corporate Information Services to develop, plan, and implement technology initiatives and ongoing operations.
  • Maintain the integrity of casino operational computer and telecommunication systems.
  • Maintain proper documentation of all systems, processes and Standard Operating Procedures.
  • Manage and maintain access codes and other data-related security controls used to ensure authorized access to computers and the system-wide reliability of data.
  • Manage system configurations and audit processes, to comply with Company standards and policies as well as all local, state and federal laws and regulations
  • Responsible for computer tapes, disks, electronic or other physical storage media containing data relevant to gaming facility operations.
  • Responsible for computer hardware, software and networking equipment used in the conduct of gaming facility operations.
  • Delegate authority and assign responsibilities to Property IT staff.
  • Responsible for training and professional development of the local IT staff
  • Review all departmental activity with Regional Senior Director of Property IT and Director of Finance.
  • Meets with departmental managers and directors as necessary.
  • Other duties as assigned.

WORKING CONDITIONS/ESSENTIAL FUNCTIONS

STANDARDS OF PERFORMANCE

  • Must be able to effectively communicate both verbally and in writing, with team members, superiors, and outside contacts, and possess mature judgment, good organizational skills, and the ability to perform well under pressure
  • Willingness to assume responsibility relative to IT.
  • Willingness to assume overall responsibility relative to the performance of the IT department.
  • Individual Proficiencies
  • Management abilities demonstrated in managing the IT department.

EDUCATION, TRAINING, AND EXPERIENCE

  • Must be able to obtain and maintain a Iowa gaming license
  • Demonstrated experience in project management and problem resolution.
  • High school diploma required. Four year degree in a computer or technology-related field or equivalent work experience with technical certifications, plus seven to ten years of experience in Information Technology management is preferred. Gaming experience is strongly preferred.
  • Advanced knowledge of computer hardware/software, networks, software, and computer operations.

AUTHORIZED ACCESS AREA

  • Access to IDF and MDF, slot floor and to sensitive areas with security escort.

AUTHORIZED KEY ACCES S

  • Access to IDF and MDF keys.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

  • Able to work in various environments including:
  • Ability to lift up to 25 pounds and stand or walk for up to 4 hours.
  • Physical demands include but not limited to:
  • An office environment. A casino environment exposed to bright flashing lights, noise, smoke and varied temperatures.