It General Maintenance Technician

Overview

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission. EO/AA

This position is responsible for performing semi-skilled maintenance and computer hardware installation work that may include routine and pre-scripted computer application installation, computer hardware setup and dis-assembly, assisting Computer Desktop technicians in the performance of their duties as needed.

This position has no responsibility for providing patient care.

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities

• Answers main phone line and routes calls as needed.
• Adds, moves and deletes devices in asset database.
• May be assigned to work with technicians on specific assignments.
• Documents accurate work notes for trouble tickets and asset records.
• Assists in the install, repair, or replacement of enterprise equipment.
• Assists in institutional upgrades and sweeps, as needed, following department established procedures for installation and hardware configuration.
• Prepares hardware needed for daily installs and projects.
• Starts job tasks and monitors workflows to ensure the successful completion of tasks.
• Delivers and picks up hardware to assigned locations, hospital, and remote clinics.
• Processes trouble tickets including contacting users and technicians for further details.
• Checks various systems for errors, and reports findings.

Knowledge / Skills / Abilities

• Ability to work both individually and in a team environment.
• Ability to follow specific directions.
• Ability to effectively communicate with employees at all organizational levels.
• A strong commitment to excellence in service.
• Demonstrated human relations and communications skills, and ability to work in a team environment.
• Demonstrated potential ability to perform the essential functions as outlined above.
• Proficiency in the various desktop operating system environments and basic desktop application suites, including word-processing, spreadsheet, and email.

Qualifications

Qualifications Required

• One year of applicable or related experience.

Qualifications (Preferred)

Preferred

• Electronics or medical device experience.
• IT help desk experience.
• Currently enrolled in an applicable program.
• Currently enrolled as an active student with the University of Utah.
• Knowledge and experience in Health Care.

Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

• This position involves intermediate working conditions in a healthcare setting that may exert up to 50 pounds and may consistently require lifting, carrying, pushing, pulling or otherwise moving objects.

Physical Requirements

Carrying, Climbing, Color Determination, Crawling, Far Vision, Lifting, Listening, Manual Dexterity, Near Vision, Non Indicated, Pulling and/or Pushing, Reaching, Sitting, Speaking, Standing, Stooping and Crouching, Tasting or Smelling, Walking

Multi-lingual Candidates Welcomed

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To inquire about this posting, email: [email protected]

EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students.

Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500.If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action:

Sherrie Hayashi

Director/ Title IX Coordinator

Office of Equal Opportunity and Affirmative Action (OEO/AA)

383 University Street, Level 1 OEO Suite

Salt Lake City, UT 84112

801-581-8365

[email protected]

Online reports may be submitted atoeo.utah.edu/

For more information: https://www.utah.edu/nondiscrimination/

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

Requisition Number 61406

Reg/Temp Regular

Employment Type Part-Time

Shift Day

Work Schedule 8-12

Clinical/Non-Clinical Status Non-Clinical

Location Name Information Technology Services

Workplace Set Up On-site

City SALT LAKE CITY

State UT

Department COR ISC 17A ITS SRVC MGMT

Category Information Technology