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It Business Consultant, Staff

Company

Fiserv, Inc.
Address , Berkeley Heights, 07922
Employment type FULL_TIME
Salary
Expires 2023-11-30
Posted at 8 months ago
Job Description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

IT Business Consultant, Staff

What does a IT Business Consultant, Staff does at Fiserv:

Fiserv Account Processing Division for a technical self-starter that will install and maintain the DNA Card Services Middleware software. This is an exciting opportunity for someone to be a key part of one of the top core banking platforms in the industry.

This job is significant to the growth of our business as it involves supporting new and existing clients through the implementation process by playing a critical role in the success of the deployment, configuration and set up of the DNA software.


What You Will Do:


This is the ideal opportunity for someone who sees their future career path moving forward into Project Management with a focus on Card Implementations. As an IT Business Consultant, you will function as a Technical Project Analyst in our DNA Card Services Implementation Group. You will have the opportunity to configure applications, manage product software installation, transaction testing and implement a variety of Credit and Debit Card products. We seek your highly honed attention to detail, technical skillset combined with coordination and project management skills to keep our projects moving forward and allowing us to meet our client’s commitments. Find out more!

What You Will Need To Have:

  • Experience working remotely and at client locations
  • Superior attention to detail, and a resourceful problem solver
  • Team player who strives for excellence
  • Must have exceptional troubleshooting skills and be able to resolve complex technical issues by researching through internet and other internal knowledge base tools
  • Technical and analytical background troubleshooting Windows, including workstations and servers, networking knowledge.
  • Perform Card Services implementation tasks not limited to: installation, setup, vendor certification and updates of the Multipoint Server for Credit Cards, ATM/Debit Cards,Shared Branch, Instant Issue and other ancillary interfaces for Fiserv DNA Card Service Implementations.
  • Working knowledge of Windows 2008/2012/2016,2019 Server and Windows 7/10 required along with Oracle Client.
  • Install software adapter, insert client specific data and modify software adapters and other modifications needed within client’s test and production servers and data bases in preparation for live card services event.
  • Advanced skills in Microsoft IIS and Microsoft Certificates
  • A self-starter, motivated individual is a must
  • Work with project breakthroughs or with the other Fiserv assigned tasks to assure that all applications interact according to specifications not limited to Credit Cards or Debit Cards, Shared Branch and other ancillary interfaces for Fiserv DNA Card Service Implementation.
  • Adhere to company Service Level Agreement guidelines
  • Under the mentorship of the Department Managers, oversee and deliver tasks by completing project achievements within the project/task timeline.
  • Capable of multi-tasking across projects within a fast-paced and demanding environment
  • Strong verbal and written communication skills, and excellent customer service skills

What Would Be Great To Have:
  • Mastery of SQL and Oracle, Microsoft Office tools
  • Flexibility to work after hours/on-call/ weekends as needed
  • Travel requirement – Up to 50% (when travel resumes)
  • Demonstrable ability to manage multiple projects in a fast-paced environment while adhering to deadlines.
  • Working knowledge of Citrix and/or other virtual thin-client software/architectures
  • Strong research and problem-solving skills.
  • Other demonstrated attributes – strong communicator, competitive, aggressive, accountable, adaptable, motivated, results-oriented, solution oriented, and driven to succeed.
  • Highly collaborative, consultative and solution-oriented work style with the ability to positively negotiate, influence others and maintain effective business relationships
  • Excellent professional written, verbal and presentation skills.

This role is not eligible to be performed in Colorado, California, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.