It Business Applications Analyst - Model N

Company Description

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology™, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Work with Business Stakeholders closely in Model N Channel Data management, Revenue Cloud and Rebate Management modules implementation.

• Involve in SFDC-Model N project developments and performed testcases.
• Implement enhancements on standard objects like Campaigns, Leads, Accounts, Contacts, Opportunities, Dashboards and Reports.
• Create new custom objects, assigned fields, designed page layouts, custom tabs, components, custom reports.
• Develop Apex triggers, controllers to integrate customer data with various systems from SFDC-downstream system.
• Implement integrations with ERP such as master data and pricing.
• Create Business Rules for various cloud customers and implement the pricing Modules in Model N
• Perform END to END testing for Various Model N Business functions.
• Analyze and Fix the Defect raised by Business Users. Provide business support, involving training, analyzing, and Issue resolution.
• Develop informatica integration to update the data in SFDC and pull the data from SFDC and sent to ERP and other downstream systems.
• Deploy Managed packages into SFDC which are Model N cloud for Rebate Management
• Migrate direct and indirect customer information from ERP system to new Model N system and Salesforce systems
• Develop Rebate and payment-related reports from SFDC.
• Work on Model N web services and help the business to resolve their Web service interface issues.

Qualifications

REQUIRED:

• 11 - 14 years of work experience involving Model N Revenue Cloud, Model N Channel Data Management, Model N Revvy Management.
• Experience in Model N modules Price Strategy and Price Management, Experience on Model N opportunities and Quotes and Debit Modules.
• Bachelor’s Degree in Engineering / IT (or) Equivalent.
• 7+ years of hands-on Model N implementation experience
• In-depth understanding of CRM business process like Campaign Management, Lead Management, Account Management, and contract Management.
• Very Good Exposure on User and roles and responsibilities in Model N.

SKILLS:

• Excellent analytical and problem-solving skills
• Toad, SQL Plus, SQL Developer.
• Good understanding of Oracle database management such materialized view, explain plan etc.
• Expertise in Functional analysis, establishing business rules and process flows, design Flex field structures, segments, value sets, GAP analysis, configuration setups and validations.
• XML, XSLT, PL/SQL, BPEL, Perl, Shell Script
• Products, Price books, Cases, Leads, Campaigns as per client’s need.
• Exposure to OLAP/BI tools such as OBIEE
• Significant experience in issue resolution, client communication and reporting.
• Experience creating and reviewing ETL design and mapping specifications documents
• Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Quotes, Debits,
• Writing PL/SQL quires, stored procedures, and advanced PL/SQL methods.
• Expertise in Advanced PL/SQL
• Oracle SOA Suite.
• Implementation experience with Web based technologies including HTML, XML, JSP.
• Experienced with multi-national and distributed development environments
• Sales Force Admin and Developer methods.

Additional Information

Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person’s gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person’s assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the Equal Employment Opportunity is the Law poster.

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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Compensation & Benefits Details

• You will be eligible to participate in Western Digital’s Short-Term Incentive (STI) Plan, which provides incentive awards based on Company and individual performance. Depending on your role and your performance, you may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital’s Standard Terms and Conditions for Restricted Stock Unit Awards.
• Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
• We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Virgin Pulse Program; the Applause Program, employee stock purchase plan, and the Western Digital Savings 401(k) Plan.
• An employee’s pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.