Position Summary
The IT Business Analyst is responsible for modeling the 3 Company values of Compassion, Integrity, and Excellence, and for promoting the Compassus philosophy, using the 6 Pillars of success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the Company, among all departments, and all external stakeholders.
The IT Business Analyst role is to plan, design, and evaluate efficient business, financial, and operations systems in support of core organizational functions and business processes includes but not limited to; gathering and analyzing data in support of business cases, proposed projects, and systems requirements. S/he is responsible for generating and compiling reports based on the findings, complete with probable causes and possible solutions to systems issues. The IT Business Analyst will apply proven communication, analytical, and problem solving skills to help maximize the benefit of IT system investments. S/he is responsible for applying the rules and regulations of state and federal regulatory agencies and other certified agencies.
Principal Accountabilities
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Ensure compatibility and interoperability of in-house computing systems.
- Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions.
- Performs other duties as assigned.
- Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues.
- Create systems models, specifications, diagrams, and charts to provide direction to support teams and vendors.
- Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow.
- Collaborate in the planning, development, and deployment of new applications, and enhancements to existing applications.
- Provide guidance and/or instruction to junior staff members.
- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support.
- Conduct research on software and hardware products to justify recommendations and to support purchasing efforts.
- Provide orientation and training to end users for all modified and new systems.
- Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization.
Knowledge And Skills
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/or Experience
Bachelor’s degree and five years of experience in Business Analysis is preferred. Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products and proven experience in the operation and analysis of database hardware, software, and standards, as well as data retrieval methodologies. Additionally, proven experience with process improvement methodologies is required.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Language Skills
Strong written and verbal communications. Ability to document as required by regulations and policy. Ability to successfully write reports and business correspondence. Ability to effectively present information and respond to questions from Colleagues.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Computer Skills
Extensive practical knowledge in importing data for use in report software, spreadsheets, graphs, and flow charts. Ability to conduct research into systems issues and products as required. Ability to communicate ideas in both technical and user friendly language.
Other Qualifications
Demonstrated abilities to successfully handle project management. Excellent organizational skills, analytical, mathematical, and creative problem solving skills. Excellent listening and interpersonal skills. Logical and is efficient. Keen attention to detail. Highly self-motivated and directed.
Certifications, Licenses and Registrations
A valid driver’s license and auto liability insurance.
Other Skills And Abilities
Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Ability to understand the organization’s goals and objectives. Ability to effectively prioritize and execute tasks in a high-pressure environment. Strong customer service orientation. Experience working in a team-orientated, collaborative environment. Occasional travel may be required.
Physical Demands
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel; talk and hear. The colleague frequently is required to stand, sit, and reach with hands and arms. The colleague is occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The colleague must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision.
Work Environment
The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
There will be possible exposure to infectious diseases through working with clinical caregivers. The noise level in the work environment is usually quiet.
Compassus, including all Compassus affiliates, complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Compassus, including all Compassus affiliates, does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
