Inside Sales Representative (Web Lead)

Awesome Compensation Package:

• Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets
• Base Pay: starting at $17.00/hour
• Uncapped commission based on performance

GREAT PERKS AND BENEFITS:

• Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
• Tuition Reimbursement (where applicable)
• 401k available after 90 days
• Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
• Paid training
• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)
• Competitive salary based on experience
• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision

Core Responsibilities:

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Meet / exceed sales targets & quotas by generating sales from inbound inquiries via internet-based sales chat sessions, email and phone. This position requires use multiple platforms and tools to quickly connect with others and be a subject matter expert while servicing our Comcast Small-to-Medium business customers
• Deliver consistently high close ratios, higher revenue and multiple product business solutions.
• Stay abreast of competitive landscape and emerging technologies to best position Business Services in the marketplace.
• Provides testing and feedback to assist with deployment and adoption of new products, incentives, systems and other changes introduced into the sales channel.
• Manage the customer relationship from initial call through close, to resolve on the first call or escalate appropriately.
• Utilize knowledge of the latest products and services to promote the sale of bundled products and provide the optimal solution for the customer as well as articulate benefits of our products over other products.
• Ensure Client Relationship Management (CRM) software is accurate and up to date on daily basis.
• Other duties and responsibilities as assigned.
• Identify improvement areas through a consultative process that would enhance our prospects ability to communicate more effectively both internally and externally to their customers. Leads customers through a consultative process to best meet their communication needs.
• Keep up to date on product knowledge, industry information, and competitive landscape.
• Deliver best-in-class customer experience and represent Business Services in a professional and courteous manner to prospects and customers.

Job Qualifications:

• Must be able to work in a fast paced, high-volume sales environment
• High School Degree or equivalent
• Responsible for full sale from intake to installation for small to medium business customers.
• Generally, requires 2-5 years related experience or sales experience
• Previous digital platform Sales experience strongly preferred!
• Must be tech-savvy, self-motivated and sales driven.
• Effective time management, communication and written skills required.