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Infrastructure Engineer Jobs

Company

Tyler Technologies
Address , Lakewood, 80401, Co
Employment type
Salary
Expires 2023-10-05
Posted at 9 months ago
Job Description
The Infrastructure Engineer provides Tier III technical support to Tyler’s IT infrastructure and internal employees. They will also provide technical training, guidance, and resource support for end users and divisional staff. The ideal candidate has solid cloud, virtualization, and system administration experience.


Responsibilities

  • Design, install, configure, and administer server/storage hardware and software (physical and virtual)
  • Deploy and maintain SANs – Infidat, IBM, HP, Dell
  • Analyze system requirements and configure servers in support of customer needs, including new products or technologies
  • Configure and maintain applications in support of customer needs.
  • Troubleshoot complex issues related to Active Directory, DNS, Group Policy and server operating systems
  • Provide escalation path for support calls from IT Specialists and IT Analysts
  • Configure and maintain standalone and network backups, and perform regular DR tests.
  • Assist in developing user documentation and departmental policies and procedures that impact the use of infrastructure systems
  • Maintain virtualization environments – VMware / Hyper-V / Azure / AWS
  • Configure and monitor antivirus systems and Windows updates

Qualifications

The Infrastructure Engineer must be able to:

  • Multitask between responding to IT issues and researching projects.
  • Continually research and implement policies, procedures, tools, software and hardware for their customer base.
  • Respond with a swift pace to critical IT issues or outages
  • Take ownership for troubleshooting and resolving client issues outside direct area of responsibility.
  • Handle advanced operating system, database, and application issues with minimal assistance.
You have:
  • 5+ years of hands-on IT experience
  • Bachelor’s degree in computer technology or comparable work experience
  • The ability to exercise independent judgement in planning, organizing, and performing systems analyst tasks.
  • Advanced understanding and ability to troubleshoot complex issues related to Active Directory, DNS, Group Policy and Server Operating Systems
  • IT certifications such as AWS Solutions Architect or SysOps Administrator, VMware Certified Professional, and/or CCNA
  • Ability to create and maintain automation scripts to assist with repetitive tasks and customer needs (Python, CloudFormation, Terraform, PowerShell, vRealize Automation, YAML, JSON)
  • Advanced knowledge preferred for: Windows server 2016, 2019, 2022; Linux/Unix; server, storage, and network hardware; VMWare vRealize (Aria) suite and NSX; Active Directory 2016+; Virtualized environments (VMware and HyperV) and clustering technologies; DNS, networking, firewalls, VoIP and printers; Working knowledge of installing, maintaining, and querying SQL and Oracle databases
  • Strong analytical and problem solving skills
  • Experience administering Linux and a working knowledge of macOS
  • Experience with multiple operating systems, devices and databases including, Active Directory, VMware, and SANs
(May need the ability to lift 40 pounds on a weekly basis and bend and work in restrictive spaces such as under desks. May need to travel to other offices for new office build-outs)