Inbound Sales Development Specialist

“Demco is the best company! They have a great team, and I love to hear the friendly voices every time I call!” If you like hearing comments like this from happy customers, then we want to talk to you.
We are looking for Inbound Sales Development Specialists to provide our customers with a great first impression of our company. These sales role answers inbound customer calls and creates quotes and orders based on the customer’s needs. Demco is a leading supplier to libraries and schools, and our Sales Development Specialists have a passion for supporting educators and librarians. They build personal relationships by asking good questions and resolving the customer’s issues.
Does this sound like you? Then your opportunity to join our team starts now!
What You’ll Do Every Day

• Help increase top-line revenue and provide value to our customers by leveraging promotions, cross-selling, and upselling while also building awareness of new product launches and Demco’s proprietary solutions
• Listen intently to ensure we provide solutions that meet customer expectations, budget, and time needs
• Ask good questions and learn about the customer’s needs
• Assist customers to place orders or get quotes
• Exhibit an outgoing personality and a customer-centric mindset while building rapport with customers
• Qualify opportunities and deliver them to the Inside Sales or Consultative Sales teams

What You’ll Bring To Demco

• Quick typing speed
• Strong PC knowledge, including experience using Microsoft Outlook and Word
• Previous experience with cross-selling or upselling is preferred
• Two-year degree in a business- or communications-related field or one year of experience working in a sales environment
• Competitive qualities, including being driven, self-motivated, and goal-oriented
• Strong communication skills and the ability to interact effectively with internal partners, customers, and prospects

These positions offer a Monday through Friday work schedule, from 8:00 a.m. to 4:30 p.m., are conveniently located on the east side of Madison, and offer a hybrid schedule after training is complete.
Aside from our competitive compensation plan, we also offer many benefits to keep you healthy and happy, including:

• Options for health, dental, vision, and life insurance
• Paid time off
• Assistance in community giving
• Health and wellness reimbursements
• Nine paid holidays
• Personal computer purchase plan
• 401(k) and retirement contributions
• Dress-for-your-day attire
• Short-term and long-term disability coverage
• Tuition reimbursement
• Paid volunteer time
• Scholarships for dependent children