Inbound Sales And Service Representative

Job Title: Inbound Sales and Service Representative at Gameday Your Way
Gameday Your Way is the one stop shop for authentic gameday experiences, providing sports and entertainment travel packages for fans of college and professional sports. We are seeking a dynamic and motivated Sales & Business Development Lead to join our fast-paced and growing team. The successful candidate will be responsible for generating sales and sponsorship revenue for the company, focusing on outbound sales efforts.
Responsibilities

• Updating and managing all sales activities, opportunities, and account information in CRM
• Educate customers on our products and services and tailor solutions to their unique needs.
• Meet or exceed sales targets on a monthly and quarterly basis.
• Manage and grow existing customer accounts by understanding their needs, building relationships, and providing excellent customer service.
• Work closely with other teams, including Marketing, Operations, and Customer Service, to ensure a seamless customer experience.
• Handle complaints, refunds, and general customer service inquiries
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Generate new business by communicating with potential customers by answering inbound calls, emails, social media outreach, and text.
• Develop a deep understanding of Gameday’s service offerings and upsell clients

Qualifications

• Bachelors degree in Sales, Marketing, Business Administration or related field preferred
• Is metrics-oriented, organized and has a need to win.
• Has a “can do” attitude and loves to be challenged.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical thinking skills.
• Ability to work independently as well as part of a team.
• Money driven and a self-starter.
• Passion for sports and entertainment travel.
• Proficient in Microsoft Office and experience with CRM software (ActiveCampaign preferred).
• Proven track record of achieving sales targets and growing accounts in a fast-paced sales environment.
• Ability to work under pressure, organize and prioritize responsibilities.

We offer a competitive compensation package, including a base salary and commission, 401k, health benefits, and opportunities for professional growth and advancement. If you are a self-starter who is passionate about sales and service, we encourage you to apply for this exciting opportunity at Gameday Your Way.
Job Type: Part-time/Seasonal
Pay: Starting at $19/hour + Uncapped Commission (Estimated $300-$500 per week)
Benefits

• Health insurance
• Flexible schedule
• Paid time off

Shift

• Day shift
• 8-hour shift

Date Range

• 3-5 Days per Week
• Seasonal - June-December
• Rotating Weekend “On Call” Phone Shift (August-November)

Work Setting

• Remote Position Potential
• In-person

Ability To Commute/relocate

• Lincolnshire, IL 60069: Reliably commute or planning to relocate before starting work (Preferred)

Who We Are
Gameday Your Way provides everything needed for the perfect gameday experience at college and pro sport venues, including customized tailgate experiences, equipment rental, catering, transportation, tickets, accommodations, and more. We are the official tailgate partner for Notre Dame University, Northwestern Athletics and Soldier Field, as well as serving fans at Indiana University and the University of Wisconsin.
We are committed to our core values, which every employee must share and demonstrate:

• Our people are genuine & honest
• We are Authentic
• Our experiences are authentic, not generic

We are Customer Focused

• We put the customer experience above other considerations
• We put ourselves in our customer’s shoes when making decisions

We Go The Extra Mile

• We don’t settle for good enough, we pay attention to detail, we under promise & overdeliver
• We don’t say ‘no’ or ‘we can’t’, we say ‘yes’ or ‘let me see what we can do for you’

We are Fun and Enthusiastic

• Our workplace, employees, and vendors are fun places and people to be around
• We believe that you can work hard without it being painful; we attack challenges as opportunities to be collectively overcome and celebrated

We are Kind and Caring

• We genuinely care about our customers and their experiences
• We care about our employees, vendors, and partners and want them to be happy

We are Unstoppable

• We never give up
• Our approach to problem-solving is ‘How do we get this done?’, not ‘Can this be done?’

Requirements
Qualifications:

• Passion for sports and entertainment travel.
• Is metrics-oriented, organized and has a need to win.
• Strong problem-solving and critical thinking skills.
• Excellent verbal and written communication skills.
• Has a “can do” attitude and loves to be challenged.
• Ability to work under pressure, organize and prioritize responsibilities.
• Money driven and a self-starter.
• Bachelors degree in Sales, Marketing, Business Administration or related field preferred
• Ability to work independently as well as part of a team.
• Proven track record of achieving sales targets and growing accounts in a fast-paced sales environment.
• Proficient in Microsoft Office and experience with CRM software (ActiveCampaign preferred).

Benefits
Benefits:

• Paid time off
• Flexible schedule
• Health insurance