Imaging Services Assistant, Staff Relief - Flex, Mhw: Mhw - Ct Scan

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Summary

Provides clerical and technical support for the department.

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Detailed Responsibilities

• Communicates findings of Imaging exams to various caregivers, including verifying the transmission of critical findings.
• Handles workflow in clinical imaging areas. Assists with coordinating patient flow to department, prioritizing and distributing work to technical staff under the guidance of leadership.
• Greet patients, verify prescriptions, providers and schedule patients as needed; communicate with departments to facilitate efficient care.
• Creates electronic files for release of information to authorized individuals, including legal requests received via subpoena, using properly executed forms.
• Transports patients via wheelchair, stretcher, bed or neuro chair to designated sites as requested, including patients with oxygen tanks, intravenous pumps, drips, monitors and other equipment.
• Performs post-procedural duties including room clean up, and restocking supplies. Assists with inventory control.
• Manages electronic Imaging exam for timely interpretation, oversees interpretation workflow for Interpreting physicians. Performs audits for any un-interpreted electronic exams, or for any electronic files incorrectly stored.
• Assists staff with lift assists and repositioning of patients when needed.

Essential

Competencies and skills:

• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
• ADMINISTRATIVE SUPPORT: Provides secretarial and administrative support for leaders or departments.
• WORKLOAD MANAGEMENT: Manages completion of work assignments based on priority and due dates.
• PATIENT TRANSPORT: Provides transportation of patients and equipment from one area of the facility to another.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• PATIENT SAFETY - ANCILLARY/SUPPORT: Contributes to a safe patient care environment.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.

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Education

Essential:

• High School Diploma or Equivalent

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Credentials

Essential:

• BLS American Heart E-Card
• BLS Certification

Essential

Education equivalent experience:

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Other Information

Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action, customer service and basic computer experience.

Required Work Experience: No prior work experience required.

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Essential

Working conditions:

• Fire Risk ; ; ; 20.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient ; ; ; 20.00%
• Standing ; ; ; 40.00%
• Hazardous Medication ; ; ; 20.00%
• Lifting/Carrying Patients 35 Pounds or Greater ; ; ; 60.00%
• Bending and Stooping ; ; ; 60.00%
• Wet or Slippery Surfaces ; ; ; 20.00%
• Communicable Diseases and/or Pathogens ; ; ; 40.00%
• Hearing Acuity ; ; ; 80.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient ; ; ; 60.00%
• Reaching ; ; ; 60.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient ; ; ; 40.00%
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• Kneeling ; ; ; 20.00%
• Radiation ; ; ; 20.00%
• Audible Speech ; ; ; 80.00%
• Depth Perception ; ; ; 80.00%
• Lifting or Carrying > 75 lbs Non-Patient ; ; ; 20.00%
• Magnetic Fields ; ; ; 20.00%
• Potential Electric Shock ; ; ; 20.00%
• Potential for Physical Assault ; ; ; 20.00%
• Computer Monitor ; ; ; 60.00%
• Distinguish Color ; ; ; 80.00%
• Repetitive Movement Hand/Arm ; ; ; 20.00%
• Seeing - Far ; ; ; 80.00%
• Repetitive Movement Foot/Leg ; ; ; 20.00%
• Pushing or Pulling > 75 lbs Non-Patient ; ; ; 60.00%
• Keyboard Entry ; ; ; 60.00%
• Needles/Sharp Objects ; ; ; 40.00%
• Squatting ; ; ; 20.00%
• Bio hazardous Waste ; ; ; 40.00%
• Biological Hazards - Respiratory ; ; ; 40.00%
• Latex ; ; ; 20.00%
• Seeing - Near ; ; ; 80.00%
• Moving Mechanical Parts ; ; ; 40.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient ; ; ; 60.00%
• Walking ; ; ; 40.00%
• Biological Hazards - Skin or Ingestion ; ; ; 40.00%
• Sitting ; ; ; 40.00%
• Hazardous Chemicals ; ; ; 20.00%
• Blood and/or Bodily Fluids ; ; ; 40.00%

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Organizational Profile

Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.

Memorial Hospital West’s Many Respected Specialty Programs Include

• Adult and Pediatric Emergency Departments
• Memorial Cancer Institute
• Memorial Neuroscience Institute
• Bariatric/Weight-Loss Surgery Program
• Blood and Marrow Transplant Program, including Broward County’s first adult inpatient autologous transplant unit
• Memorial Cardiac and Vascular Institute
• Medical and Surgical Services
• Memorial Rehabilitation Institute
• Women’s Services
• The Family Birthplace

Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation’s 100 Top Hospitals in 2013 and 2014 – and the hospital has been consistently recognized by The Leapfrog Group with an “A” Ranking for Patient Safety.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.