Hvac Performance Coach Jobs

We are hiring an HVAC Performance Coach!

Our HVAC Performance Coach is responsible for leading our HVAC Technicians to be their best! This position offers a base salary plus bonus potential and comes with amazing benefits!

We are looking for a LEADER who can MOTIVATE, TRAIN, AND LEAD our technicians to success.

What can We do for you?

• Company vehicle
• We provide ongoing training and professional development.
• Caring and supportive management.
• Take pride in working for a company that makes a difference in the community.
• Provide stability – long standing company.
• We are a family-like environment.
• We have a great benefits package.
• Competitive wages with base + bonus
• Continuous professional development opportunities.
• Growth potential within our organization.

Benefits

• Pay starting at $80k plus potential for bonuses!
• 401K with automatic 3% enrollment
• Company Paid Short-Term and Long-Term Disability
• Paid Holidays
• Life Insurance
• Paid Time Off
• Flexible Spending Account
• Great Benefits package including Health, Dental and Vision

What we need you to accomplish: MOTIVATE, TRAIN, LEAD AND COACH a service team to success by holding them accountable to KPI’s and provide training where necessary. To do this effectively you must be able to evaluate, analyze, and monitor our market area to ensure our service team is meeting objectives and goals when in a customer’s home. The ideal candidate will have a proven track record in customer service management and leading a large team to performance results. The ideal candidate will be energetic, intellectually curious and a person who leads by example.

Responsibilities Of Our Next HVAC Performance Coach

• Ensures that materials and equipment are ordered and dispensed for scheduled jobs.
• Point person for any technical issues that technicians may encounter throughout the day.
• Communicate effectively with HVAC Coordinators.
• Participate actively in all training and ongoing education.
• Resolve customer issues and complaints to ensure customer satisfaction.
• Ability to train and mentor technicians on our service systems.
• Liaison between technicians and Comfort Consultants.
• Ability to create and manage quotes and invoices. Knowledge of using price books.
• Evaluates workload and schedules service work in a way that best utilizes manpower.

Requirements Of Our Next HVAC Performance Manager

• Strong business acumen and desire to continue learning.
• 2+ years of Management experience preferred.
• Universal EPA and NATE certification preferred
• Ability to pull reports and analyze data from Service Titan or similar system.
• Must have passion for exceptional service.
• Great communication skills; both written and oral.
• Ability to work well in a fast-paced environment with strong personalities.
• If no prior HVAC experience, willingness to learn is required
• Must enjoy leading a team to reach their maximum potential.
• HVAC Service or installation experience in Residential Service preferred

All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.