Hvac Controls Field Service Manager

Date Posted:

2023-03-31

Country:

United States of America

Location:

CAN35: CCS-New York, NY 1350 Broadway Ste 2300, New York, NY, 10018 USA

Responsibilities:

• Troubleshoots technical problems and issues and recommends actions to company or customer representatives. Assesses product needs in accordance with customer specifications.
• Performs on-site services for new and existing clients, which may include equipment servicing and equipment upgrades.
• Keeps customer informed on the nature of service provided or outstanding issues and recommends system enhancements, upgrades, or repairs.
• Interprets test information to resolve design/system-related problems and ensure continuous improvement.
• Communicates technical information to technical/non-technical stakeholders that may include senior management and meets customers daily or as required to ensure high levels of customer satisfaction.
• Acts as the expert in product knowledge/subject matter expert and performs diagnostic procedures.

Required Qualifications

• Must be willing to travel
• 4+ years’ project management experience required
• Highschool Diploma or GED
• 4+ years HVAC industry experience with at least

Preferred Experience:

• Strong teamwork and leadership abilities.
• Strong organizational, planning, analytical and problem-solving skills.
• Strong customer focus.
• Bachelors Degree in Engineering or Busniess Administration
• Demonstrated ability to act strategically and tactically to support successful project completion.
• Demonstrated ability to multi-task with strong organizational skills and prioritize both daily issues and long-term projects.
• Strong written and verbal skills.
• Adjusts personally to high pressure, rapidly changing business conditions and uncertain business environments.
• Strong interpersonal skills and ability to lead teams.
• Strong computer skills, including skill in Microsoft Office applications and the ability to learn new software.
• PMP Certification (preferred)
• Expresses ideas effectively to establish oneself as a credible and impactful leader.
• Demonstrated ability to work independently or as part of an integrated project team.
• Drives obligations to closure with precision to benefit the organization and every constituent.

RSRCAR

#LI-OnSite

Pay Range:

$108,750 - $152,250 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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