Human Resources Coordinator Jobs

ChartRequest

Position:HR Associate / Manager (Recruiting + Culture)

Company Profile

Founded in 2012 in Atlanta, GA, ChartRequest is a healthcare information technology and services company that specializes in electronic medical record fulfillment, outsourced medical record fulfillment, and referral management solutions.

We believe in being Helpful, Accountable, and Respectful, Problem-Solving Team Players. Every team member at ChartRequest embodies those core values and attributes on the ChartRequest PATH.

The company leverages forward-thinking strategies and innovation to deliver automated, HIPAA-compliant solutions that empower solo physician practices, large group practices, national urgent care platforms, imaging centers, community hospitals, and integrated delivery networks to streamline their operations and reduce their overhead. In addition, ChartRequest provides a secure, paperless release of information platform for legal firms, insurance companies, ERE users, and other requestors that need to protect sensitive and business-critical information.

ChartRequest is dedicated to eliminating manual and paper processes in ROI and referral management in order to realize 100 percent electronic workflows for its clients and staff. Since its establishment, the company has managed more than 1,000,000 secure requests for protected health information on behalf of its providers. The network using its services to exchange vital continuity of care documentation currently comprises over 12,000 healthcare providers in all 50 states.

Opportunity

ChartRequest is looking to add to our organization with a qualified, self-driven professional who is looking to make a splash with a growing company. If you are looking for an opportunity with realistic, attainable goals, uncapped opportunity, and creative freedoms - this might be the opportunity for you.

The chosen candidate will join a team that is focused on helping achieve your career goals through a collaborative work environment that incentivizes you to reach your targets.

This specific role will be responsible for working cross functionally across all departments to streamline processes and procedures to ensure overall success within the organization. This team member will implement and ensure that initiatives are met within the organization and metrics for these are tracked according to company policy and procedures.

Primary Responsibilities

• Demonstrated commitment to the ChartRequest PATH. On the ChartRequest PATH, you’ll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios. The PATH demands accountability and for all team members to be trustworthy team players while being helpful cross-functionally.
• Provide support to managers in addressing and documenting employees’ performance issues
• Assist managers career development and retention initiatives
• Administer employee recognition and award program in consultation with team leaders
• Lead, manage, and support the Human Resources functions (people management, PTO Management, labor-based budgeting, forecasting, and reporting, recruiting, HR onboarding (Gusto and Keka), benefits management, performance management) of the organization alongside the Management Team;
• Assist managers and employees with employee relations issues and maintain consistency in the application of Company policies and procedures
• Create, review, and manage all administration and compliance audits and schedules
• Assist managers with the selection and implementation of training initiatives.
• Create new, and manage, existing Admin, and HR scorecards and system dashboards to measure, monitor, and improve key workflows, processes, and KPIs (Google Sheets, Jira, Hubspot, and other systems)
• Assist managers in identifying position requirements: Place job postings, screen resumes, interview candidates, coordinate background checks & testing and participate in hiring decisions;
• Serve as point of contact to candidates, employees, affiliates, hiring managers, and HR Core staff, and external parties to provide information regarding HR processes, procedures, and offerings.
• Effectively utilize a variety of documented procedures and technology tools to manage and coordinate the administrative processing and execution of assigned time-sensitive HR process activities and transactions.
• Coordinate performance review, Incentive Compensation Plans and salary review processes
• Coordinate the publishing and updating of the company employee handbook
• Demonstrated commitment to the ChartRequest PATH. On the ChartRequest PATH, you’ll be bound by a value system that is critical to success. The PATH requires you to be a polite and respectful problem solver in all scenarios, demands accountability, and for all team members to be trustworthy team players while being helpful cross-functionally.
• Lead and manage weekly LVL10 departmental meetings and assistance with goal setting across your functional teams of HR, Finance, and Administration.
• Develop and coordinate an on-boarding process that helps create and cement the Company culture
• Create, review, manage, distribute, and measure all HR and Admininternal communications related to policy, process, workflow, and business changes to ensure that all key communications are properly and consistently cascaded across the organization with a plan for post-communication measurement and monitoring;
• Cross-functionally support and assist the Sales, Marketing, Client Services, Operations, Product/Development, Administration, and Finance functions alongside the Executive Leadership Team (ELT)
• Assist managers with the termination process and conduct exit interviews as needed.

Required Qualifications & Experience

• Exceptional written and verbal skills
• Experience with EOS, LVL10 Meetings, and Rock Setting (Preferred)
• 5+ years of experience supporting the HR/Admin functions (PMP or similar credentials a bonus;)
• 5+ years of direct & cross-functional leadership and management experience
• Highly organized with strong cross functional collaboration skills
• Detail-oriented and takes pride in their work
• Persistent and Precise
• 4-year Bachelor’s degree (Required)
• Experience with the following systems is a bonus: Xero, Gusto, Jira Enterprise

ChartRequest is an Equal Opportunity Employer

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

The ChartRequest PATH.

Great expectations between ChartRequestors. Every ChartRequestor is on the ChartRequest PATH. When you are on the ChartRequest PATH you must be a team player that is a polite and respectful problem solver. Being Accountable for your work and actions, as well as being a trustworthy team player is paramount to success on this PATH. If you are on the ChartRequest PATH, you must strive to be helpful at all times to your teammates, clients, and all end-users in the ChartRequest ecosystem.

P - Polite, Respectful Problem Solver

A - Accountable

T - Trustworthy Team Player

H - Helpful