Human Resources Assistant Jobs

Duties

As a HUMAN RESOURCES ASSISTANT, you will:

• Monitor the Employment Services inquiry box and direct customers to the correct point of contact (POC) or provides a thorough response.
• Serve as an assistant to Human Resources Specialists working in the Employment Services Division of the Office of Human Resources.
• Respond to customer inquiries on such matters as procedures for filing applications, status of recruitment announcements, kinds of vacancies in the organization serviced and hiring procedures and announcements.
• Serve as a liaison with the shared service center Employee Benefits Branch regarding the submission of benefit documentation, assist employees with the submission of documents such as retirement (disability, voluntary, etc.), TSP, and beneficiaries.
• Perform a wide variety of technical support duties in the HR functional areas of Recruitment and Placement, Benefits, and general employment processes and services.

Requirements

Conditions of Employment

This opportunity is also open to Status Candidates under Announcement 23-BEP-187. Please refer to that announcement for details on open period, eligibility, and how to apply.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume.

SUITABILITY, CLEARANCE & REQUIREMENTS: A background investigation will be required for all new hires. Appointment will be subject to the applicant's successful completion of a background investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for disqualification in the hiring process. The background investigation process conducted by the Bureau of Engraving and Printing is very thorough. Therefore it is imperative that applicants exercise candor and honesty when answering background questionnaires, especially as it relates to arrest, employment, education, finances, illegal drug use, and/or other criminal history. Falsification discovered in security documents or during the background investigation process may result in an immediate negative suitability determination or immediate revocation of your interim clearance (if applicable).

How You Will Be Evaluated

• Equal Employment Opportunity (EEO) Policy
• Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re- use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.
• Privacy Act
• The Rehabilitation Act of 1973 | U.S. Equal Employment Opportunity Commission (eeoc.gov)
• Selective Service
• Reasonable accommodation policy
• Social security number request
• Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
• Financial suitability
• Answer the questions presented in the application and attach all necessary supporting documentation.
• Required DocumentsAs a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must submit a complete Application Package which includes: All applicants must submit a résumé showing work schedule, hours worked per week, dates of employment and duties performed. All applicants are required to submit arésumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips. All applicants must submit vacancy assessment question responses: All applicants are required to complete vacancy question responses by clicking the apply online button of this vacancy announcement. VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veteran's preference, please see applicant guide for required documentation. In order to be considered for veteran's preference, you must submit all required documentation as outlined in the applicant guide. CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible. EDUCATION DOCUMENTATION: RECOMMENDED DOCUMENTS:If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
• After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

• How to Apply

  Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

  • To begin the application process, click the Apply Online button.

  • Answer the questions presented in the application and attach all necessary supporting documentation.

  • Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.

  • After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.

  • If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)

  • Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re- use the URL sent to you via email and also found in your USAJOBS account under the "Track my application" link for the corresponding application.

  To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.
  The Bureau of Engraving and Printing provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
  For additional information on the Rehabilitation Act of 1973 or the ADA, please click on the links below:

  • The Rehabilitation Act of 1973 | U.S. Equal Employment Opportunity Commission (eeoc.gov)
  • ADA.gov homepage

  If you wish to make changes/updates to your application and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to your application. No updates can be made once the announcement has closed.
  For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
  To preview the assessment questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/11949547

  Agency contact information

  Applicant Call Center

  Phone

  304-480-7300

  Email

  [email protected]

  Address

  EMPLOYEE SERVICES DIVISION
  Administrative Resource Center
  Parkersburg, WV 26101
  US

  Next steps

  Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).
  Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
  To verify the status of your application both during and after the announcement open period, log into your USAJOBS account at https://www.usajobs.gov. On the Home page, scroll down and locate your job application. Once the job has been located, click the "Track this application" link on the right under the application date. The page will refresh to display the Agency's Application Information page where you can scroll down and review any notifications the agency has sent you. The Application Status will appear along with the date your application was last updated.
  For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

• BenefitsA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• ADA.gov homepage
• Signature and false statements
• To begin the application process, click the Apply Online button.
• New employee probationary period

Required Documents

Clarification from the agency

U.S. citizens or U.S. Nationals; no prior Federal experience is required.