Hr Coordinator, Hrx Jobs

• This role is based at one of our corporate offices in McLean, VA, Dallas, TX, Memphis, TN, or can be Remote***

Our Global HR team partners with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members.

What will I be doing?

The Human Resources (HR) Coordinator supports HRX, which provides high-quality, consistent service to U.S. Corporate and U.S. Property Team Members across several HR functional areas across the enterprise. You will respond to general Team Member inquiries as well as handle key HR processes. As the HR Coordinator, you are the “face of HR,” ensuring every Team Member is treated as well as Hilton treats our Guests!

More Specifically, You Will

• Assist Team Members with general inquiries/questions through various mediums (phone, email, walk-ins).
• Manage customer questions and cases via Hilton’s case management tool by triaging cases, researching Team Member questions, and responding effectively and efficiently to ensure complete Team Member satisfaction.
• Review and coordinate the new hire, transfer, termination, and Team Member personnel change processes to ensure accordance with established policies, procedures, and timeliness.
• Maintain and handle files for personnel as well as company purposes.
• Provide administrative support.
• Coordinate unemployment claims including capturing required documentation and submitting it to the third-party administrator(s), and scheduling unemployment hearings with key management and HR personnel.
• Liaise with vendors on background checks, Form I-9s, workers' compensation claims, and other processes as needed.
• Support position management and payroll processes (processing of merit increases, promotions, transfers, and coordination with Payroll on retro-pay).
• Interact with Team Members and other work groups to ensure appropriate documentation is obtained and retained in compliance with FMLA and ADA regulations.
• Facilitate New Hire Orientation, as well as coordinate and manage all onboarding activities (processing job offers, processing/escalation of background checks) for new and transferring Team Members within the Corporate business unit.
• Support processes for employment verification requests, employment eligibility requests, Team Member relocation requests, and other requests.

What are we looking for?

We believe success in this role will demonstrate itself through the following attributes and skills:

• A positive demeanor that personifies hospitality and has a passion for people
• High energy and effective communication to represent Hilton’s brand of hospitality and positively influence Hilton’s partners at all levels, both verbally and in writing
• Build and maintain constructive and significant working relationships
• Deep understanding of time management and organizational skills

To fulfill this role successfully, you should demonstrate the following minimum qualifications:

• One (1) year of work experience in a Corporate environment
• Two (2) years of experience working in Microsoft Office Programs

It would be useful in this position for you to demonstrate the following capabilities and distinctions:

• Three (3) years of experience working within an HR environment with knowledge of local, state, and federal HR-related laws (i.e., FMLA)
• One (1) year experience working with Oracle Human Capital Management Tools or similar (i.e., Workday, PeopleSoft, etc.)

What is it like working for Hilton?

The future of hospitality is bright at Hiltonworld-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of their role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short-and long-term disability insurance, access to our employee stock purchase plan (ESPP) where you can purchase Hilton shares at a 15 percent discount, a 401(k) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of parental leave for birth parents and 4 weeks for non-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, travel insurance, a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre-tax commuter benefit and our travel discount. The annual salary range for this role is $40,000-$60,000 and is determined based on applicable and specialized experience and location.

Work Locations

Hilton - Shared Services Center - Memphis

Schedule

Full-time

Brand

Hilton Corporate

Shift

Day Job

Job Level

Team Member

Job

Human Resources