Houseperson, Kenwood Inn And Spa

Summary of Position

As a Houseperson at Kenwood Inn and Spa, you’ll be the go-to for assisting several departments in helping guests have an exceptional experience at our small boutique inn. This is a great entry level position for someone seeking experience in many facets of hospitality; the Houseperson is part bellman and part front desk & housekeeping assistant.

With a passion for helping others, strong attention to detail, and a willingness to go above and beyond for our guests, as a Houseperson, you will be an integral member of our small but mighty team.

When We Need You:

• Daytime Shifts
• About 24 hours a week
• Tuesday, Wednesday, and Thursday

What You’ll Do

• Foster a warm and friendly environment for all guests and team members
• Promote the collection: develop a knowledge of other Four Sisters Inns and communicate information about the collection to guests
• Work with fellow team members in the Housekeeping and Kitchen departments, assisting with setting up food and beverage as well as kitchen and common area clean up
• Assisting with any guest service requests
• Helping to assist with small private event setup and breakdown
• Assist the front desk team in managing arrivals: greet guests, provide tours and information about the property, and assist the guest to their room
• Provide assistance and excellent customer service to all guests - being ready, willing, and genuinely happy to help guests at all times
• Any other duties as assigned
• Work within the five core values of Four Sisters Inns: Grace, Grit, Attentiveness, Adaptability, Above & Beyond

Perks of the Job

• Discounted Team Member Rate for you plus a Friends and Family rate
• Opportunity to thrive and grow in an employee-centric work environment
• Tax-saving 401K Retirement Plan
• Opportunities to learn and grow: we offer certifications and training to help you grow and develop your hospitality career
• Paid sick leave
• Yearly free night at select hotels in the Four Sisters collection
• Being part of a beautiful and prestigious hotel collection in California

What You Bring to the Team

• A positive, can-do attitude and a high degree of professionalism

• Teamwork mindset: Willingness to jump in wherever and whenever needed to lend a hand to a fellow team member for the greater good of the guest experience
• • A desire to provide excellent guest service and assistance to the team
  • A joy for interacting with guests and fellow team members, and helping them to have the best experience possible
  • Teamwork mindset: Willingness to jump in wherever and whenever needed to lend a hand to a fellow team member for the greater good of the guest experience
  • A strong work ethic
• A strong work ethic
• A desire to provide excellent guest service and assistance to the team
• A joy for interacting with guests and fellow team members, and helping them to have the best experience possible

• The ability to remain calm and show grace, even during stressful situations
• The desire to go above and beyond to help guests and team members
• Knowledge of and enthusiasm for travel and the local area (including restaurants, wineries, shops, activities, etc)
• The ability to thrive in, adapt, pivot, and embrace a workplace environment that evolves and changes daily

About Four Sisters Inns

Four Sisters Inns is a collection of 17 boutique inns and small hotels located in California’s most desirable destinations. Each is one-of-a-kind, offering guests an authentic and personalized experience, beautiful accommodations, and exceptional service. For the past 45 years, Four Sisters Inns has developed a loyal following. We remain committed to fostering a culture that values our employees, guests, and investors.

Our Company Culture

• We operate with a high level of integrity and are committed to maintaining a professional and respectful work environment
• At Four Sisters Inns, we work as one team with one goal and encourage a collaborative approach
• We believe in providing learning and growth opportunities for our team members, and strive to promote from within the company whenever possible
• We are a majority woman-owned business
• We believe that our team member's experience is equally as important as our guests’
• We offer a small team setting where your input is valued and your efforts make an impact

FOUR SISTERS INNS IS AN EQUAL OPPORTUNITY EMPLOYER

Four Sisters Inns is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, military service or veteran status, physical or mental disability status, or any other applicable legally protected characteristics as outlined by the federal, state, and local governments.