Hotel General Manager Jobs

Come join COHO Services and our team as the General Manager of Radisson Hotel Portland Airport and dive headfirst into a position filled with both challenges and rewards. As the leader of the award-winning hotel for Radisson of Americas, you'll have the chance to make an impactful difference, not just within the walls of our hotel, but in the wider hospitality industry. You will be responsible for steering a dedicated team, shaping guest experiences, and driving performance to new heights. We're looking for someone who is passionate about hospitality, appreciates the charm of Portland, and wants to contribute positively to our local community. Join us, and you will find yourself at the helm of a hotel that is as committed to your growth as it is to the satisfaction of every guest that walks through our doors.

About COHO Services:

At COHO Services, we believe that people are our strongest asset. When you choose to join our dynamic team, you become part of a vibrant ecosystem that is deeply committed to your professional growth and personal fulfillment. Our numerous benefits range from competitive compensation packages and comprehensive health insurance, to flexible work arrangements and continuous learning opportunities. We foster a culture of collaboration, innovation, and diversity, allowing you to explore your potential, work on challenging projects and make a meaningful impact. COHO Services isn't just a place to work - it's a place to thrive, grow, and be a part of something greater.

Position Summary:
Responsible for directing and overseeing all operational activities for housekeeping, front office, sales, catering and accounting to maximize revenue and deliver a positive experience and exceptional customer service.

Essential Functions:

• Speak with and respond to guests regarding service challenges.
• Maintain product and service standards.
• Oversee and approve all sales and marketing activities, including public relations, advertising, promotions and web design.
• Facilitate property meetings.
• Support managers in implementing procedures, service standards, goal setting and execution of daily duties.
• Communicate with property owners regarding results and alignment of strategic plans.
• Ensure that all policies, procedures, federal, state and local ordinances with regard to personnel, security, cash handling, guest/customer relations and safety are followed.
• Provide exceptional customer service to all guests.
• Ensure that the property and its inventories are always in the best of conditions.
• Aggressively reduce accidents, and minimize workers’ compensation and unemployment claims and resulting costs.
• Develop and approve annual budget and capital expenditure plans, defining and directing changes, as necessary.
• Work closely with the food & beverage team to ensure continued exceptional guest experience.
• Participate in appropriate industry related community and state organizations.
• Ensure overall profit, service and employee satisfaction goals are met or exceeded.
• Select, train, supervise, develop, discipline and counsel managers and key employees.
• Develop management and staff programs to increase guest satisfaction.
• Conduct performance evaluations for managers and key employees.
• Work with Management Company on any implementation of reports, controls, etc.

Additional Responsibilities:

• Conduct self in a professional manner at all times.
• Maintain a safe working environment and immediately report all unsafe conditions.
• Maintain a good working relationship with all departments.
• Keep work area neat and organized.
• Comply with all policies and procedures set forth by the property Employee Handbook.
• Perform all other duties as assigned.

Qualifications:

• Ability to thrive in a fast-paced, multi-tasking, hands-on environment.
• Computer skills required, familiar with Microsoft Office and experience with hotel information systems.
• Excellent verbal communication skills are required.
• Knowledge and understanding of industry operations and departmental interdependencies.
• Must have solid decision-making, organization, and interpersonal skills.
• Minimum of five years of management experience in the hospitality field. College degree a plus.

• Develop and maintain effective working relationships with owners.
• Prioritize structure and complete tasks in support of the properties goals and objectives.

• Possession of government required licenses or certificates.

Compensation and Benefits:

• Travel and Restaurant discounts with Radisson and COHO Services properties
• $85,000 - $100,000 base salary DOE
• 401k plan with match
• Paid vacation, sick, and holidays
• Medical, dental, vision and life insurance
• Participation in the quarterly property performance bonus program

Physical Requirements:

• 1-3 hours: Pushing/Pulling, Crouching/Bending/Stooping
• Up to 1 hour: Lifting/Carrying (up to 30 lbs.), Climbing Stairs
• 3-6 hours: Sitting, Standing/Walking, Reaching, Grasping

**We are an equal opportunity employer and all qualified applicants will be considered for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
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