Hotel Front Desk Agent, Lodge Kohler

Work Mode: Onsite

Location: Green Bay, WI

Opportunity:

Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay.

As the Front Desk Agent for Lodge Kohler, you will be responsible for:

• Recording and conducting guest room wake-up calls.
• Providing guests with hotel information.
• Timely responding to special requests; inform hotel departments as appropriate.
• Offering assistance with luggage; summon bellman and provide introduction.
• Registering guests in and out of Resort Suite property management system.
• Providing a prompt, cheerful and proper greeting of guests, per Kohler Co. standards.
• Explaining rate structure, available rooms, facilities, and service.
• Programming and deleting room keys using Assa Abloy system.
• Handling all money transactions at the front desk following standard operating procedures.
• Responding to reservation requests made by guests.
• Acting as switchboard operator after regular scheduled hours.

This is a Full-Time opportunity with shifts varying from 6:00am to 10:00pm, working weekdays and weekends. Must have availability for holidays and Packer games.

Skills/Requirements

• Candidate should be able to stand or walk the majority of each shift.
• Ability to obtain bartending/serving license is preferred.
• A valid driver’s license is preferred.
• Candidate should have strong written and oral communication skills.
• The ability to work independently with professionalism while maintaining a focus on quality and customer service.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

Why Work at Kohler Co.?

Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact [email protected]. Kohler Co. is an equal opportunity/affirmative action employer.