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Hospital Liaison (Lpn/Cna/Emt Encouraged To Apply!)
Company | Rotech Healthcare |
Address | Beaverton, OR, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-10-13 |
Posted at | 8 months ago |
About Rotech
- Reports equipment hazards and/or product incidents as required
- Develops basic reimbursement knowledge, completely documents all information required to ensure reimbursement of equipment, products and services
- Prepares and maintains written company records to include invoices, work orders, manifests and logs
- Assists with implementation of quality improvement programs to meet company and JCAHO standards
- Adheres to company policies and procedures in regards to using personnel protective safety equipment and services provided by the company
- Performs other duties as assigned
- Assists in resolving customer equipment problems under emergency conditions
- Complete and submit all required paperwork requirements (Referral Intake Forms, Insurance Verification Documents, Delivery Tickets, Clinical Liaison Activity Logs, etc.) and special information reports with specific deadlines in a timely fashion
- Maintains assigned company vehicle in a clean and safe working condition
- Completes shipping papers when transporting hazardous materials
- Identify, maintain, and develop relationships with hospital personal: case managers, social workers, physicians, nursing, etc.
- Provide or assist with In-services training seminars and/or CEU programs
- Represent company at local, regional and other assigned trade shows
- Coordinates the patient referral process including referral demographics, communication with customer service/clinicians, verification of insurance coverage, delivery, education, CMN retrieval and patient/referral source satisfaction follow-up
- Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
- Develops technical knowledge, as appropriate, of the HME or respiratory products
- Processes all orders and required paperwork in a timely and accurate manner
- Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle’s safe operations
- Travel via company vehicle required to patient’s homes for set-ups and reoccurring delivery
- Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
- Drug screen ( when applicable for the position )
- Background investigation (company-wide)
- High school diploma or GED equivalent, required
- Experience with medical equipment, preferred
- Three years of related work experience, preferred
- Experience with medical billing practices and of billing reimbursement, preferred
- Experience in medical field and administrative record management, preferred
- Medical terminology, preferred
- Accurately perform simple mathematical calculations
- Work independently and as part of a team
- Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
- Multi-task along with attention to detail
- Self-motivation, organized, time-management and deductive problem solving skills
- Maintain confidentiality, discretion and caution when handling sensitive information
- Effectively communicate in English; both oral and written
- Email transmission and communication
- Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
- Office equipment; fax machine, copier, printer, phone and computer and/or tablet
- Understands use of all applicable home respiratory equipment and supplies
- Internet navigation and research
- Mechanically inclined for the repair and troubleshooting of equipment
- Microsoft applications; Outlook, Word and Excel
- Requires sitting, walking, standing, talking and listening
- Requires contact with patients and equipment with potential exposure to contagious pathogens
- Requires close vision to small print on computer and/or tablet and paperwork
- Requires lifting (minimum of 65 pounds) and transporting of patient equipment
- Requires driving a company vehicle for the majority of the workday
- Lift and carry office equipment at times
- Generous Paid Time Off and Paid Holidays
- 401k
- Mileage reimbursement
- Employee Recognition program
- Medical, Dental and Vision
- Employee Discount Program
- Life Insurance and Disability
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