High-Risk Youth Case Manager (Bilingual)

Organization Description

Since 2005, Pat’s Place Child Advocacy Center has served as a multidisciplinary hub, bringing together detectives, child protection workers, medical and mental health providers, prosecutors to respond collaboratively to child sexual abuse allegations.

Our mission is to protect and heal children, unite key partners, and engage the community to end child abuse.

The High-Risk Youth program at Pat’s Place is an initiative to provide services to youth who have experienced child abuse and have risk factors that place them at high risk of human trafficking and exploitation.

Position Title: High-Risk Youth Case Manager/Bilingual (Full-time/Non-exempt)

Reports To: Director of Education and Community Outreach

Starting Salary Range: $42,000-47,000 annually

Position Description

The High-Risk Youth (HRY) Case Manager will work in partnership with youth ages 12-17 who have experienced abuse and are at high risk of human trafficking and exploitation. The Case Manager will provide relationship-focused, client-centered, low barrier services that respond to clients' needs for safety, housing, basic needs, connections with family and community, and mental and physical health care. The HRY Case Manager will coordinate with all participating agencies and service providers to ensure a strong, cohesive and collaborative approach to high-risk cases.

Responsibilities

• Provide case management in the office, home, and/or community.
• Input survey data and track outcomes.
• Provide wraparound service planning and systems navigation to assist youth and their families when interacting with complex social services, health service, criminal justice, and/or immigration systems.
• Screen cases referred to PPCAC to identify high risk clients appropriate for HRY services.
• Provide support group leadership.
• Other duties as assigned.
• Conduct needs assessment using various assessment tools to appraise and interpret a runaway and high-risk client’s risk factors and needs.
• Collaborate and coordinate services with external partners to provide a continuum of care for clients.

Work Hours and Practice Location:

• Expected to work on-site unless negotiated with direct supervisor.
• Travel throughout the community is required for daily job duties.
• Pat’s Place Child Advocacy Center recognizes a 37.5 hour work week.

Benefits

• 11 paid holidays per calendar year that include a flex holiday for you to use on a day that is important to you.
• Professional development opportunities.
• Company-paid medical, dental, vision, and term life insurance for the employee.
• A chance to make a difference for children in the community.
• Up to 20 days of PTO in your first year (prorated based upon start date), increasing to 22 days in your first full calendar year.
• Optional participation in a SIMPLE IRA retirement plan with company match up to 3% of gross pay.
• Company-paid mental health copays (up to 2 visits per month).

Required Qualifications

• Bachelor's degree in Social Work or related field, or commensurate experience
• Bilingual (Spanish/English)

Preferred Qualifications

Two or more years’ experience in child welfare, anti-trafficking efforts, or in a child advocacy center

The Employees of Pat’s Place

• Remain flexible in an ever-changing work environment.
• Have excellent verbal communication and writing skills.
• Demonstrate a proactive and helpful attitude and a willingness to learn and do.
• Work independently and as team players.
• Show attention to detail, strong organizational skills, and problem-solving capabilities.
• Build collaborative relationships and work as a team with maturity and professionalism.
• Maintain an open and inclusive culture within their team, and actively promote diversity, inclusion, and equity throughout the Pat’s Place organization.
• Demonstrate a proficiency in Microsoft office and the ability to adapt to new office programs.
• Prioritize and manage multiple projects.
• Demonstrate unimpeachable ethics.
• Create and maintain meaningful, positive relationships with community partners.
• Commit to the mission and vision of Pat’s Place, maintaining the highest standard of professionalism while promoting respect and enthusiasm.