Hfc Plant Maintenance Technician

Outside Plant Maintenance Technician (HFC)

Location: Salt Lake City, UT

Salary: $27.00-$32/hr

Company Information

In the exploding business of modern telecommunications, SRI is at the forefront of this expansion by helping companies build, integrate & staff their cutting-edge networks. SRI is proud to only work with the largest service providers in the country which gives us endless opportunities for business and personal growth! Our culture is amazing, and our employees are happy and motivated, we would love to have you join our team!

Description Of Role

SRI Telecom is seeking a highly skilled and experienced Outside Plant HFC Maintenance Technician to contribute to all areas of expertise with various cross functional operations teams. You will be primarily responsible maintaining the fiber plant from the data center to the customer facility as well as provide support and feedback to the Network Operations Center. You will also partake in turning up new fiber plant in freshly built areas. The successful candidate will be able to successfully troubleshoot, repair and maintain plant and equipment according to safety, predictive and productive maintenance systems, and processes to support the overall business goals and objectives.

Responsibilities

• Install, label & ground equipment into enclosures when necessary
• Work on regularly scheduled days as well as unscheduled days and beyond regular work hours as required
• Verify connectivity integrity of fiber routes.
• Resolve issues at installation and on scheduled service call from customer's electronic devices to enclosures
• Use automated routing system or plans daily route; requisitions equipment and supplies; stock company vehicle
• Provide quality internal and external customer service reflecting the Company values
• Maintain repair and maintenance logs.
• Be available for unscheduled maintenance 24/7/365 (after hours/weekends).
• Other duties as assigned.
• Provide onsite support to remote engineers (reboot equipment, power cycle equipment, reseat cards, provide status information, fiber light path measurements, etc.)
• Troubleshoot equipment when needed (connectivity, power, status lights, provisioning)
• Manage & coordinate the disposal or RMA of damaged or inoperable equipment.
• Participate in on call rotation when necessary
• Maintain and secure company truck and equipment
• Complete work orders and other documentation on paper or by mobile device
• Use small hand tools, power tools, meters, and other test equipment
• Maintain network integrity through preventive maintenance
• Troubleshoot and repair the distribution network from data center to customer's electronic devices
• Perform pro-active or demand maintenance on equipment or outside plant fiber.
• Document all necessary information to customer assets (serial numbers, location, model number, etc.)

Requirements

• Has experience working in FTTH, RFoG or EPON networks
• Ability to thrive in a fast-paced environment.
• Working knowledge of telecommunications/data center equipment.
• Ability to meet or exceed deadlines with strong follow-through.
• Strong technical troubleshooting skills and basic understanding of networking & fiber signal flow.
• Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
• Stand on feet for up to 8 hours per day.
• Solid skills in MS Word, Excel, and Outlook required, with ability to become proficient in other software.
• Demonstrate Customer service orientation with a strong and creative problem-solving approach.
• Must have reliable transportation.
• Strong knowledge of outside plant fiber networks.
• Team player with a high-energy level and diligent work ethic.
• Must have impeccable attention to all details and be able to document accordingly.
• Ability to organize and prioritize activities.
• Must be able to work nights and weekends during unscheduled outages.
• Must be able to work with little to no supervision.

Work Schedule

Monday through Friday 8 am - 5 pm

Benefits

SRI offers W-2 employment with access to a comprehensive benefits package such as paid vacation, paid holidays, health/dental/vision insurance, 401k, HSA and others!

Salary

This position pays up to $32.00/hr depending on experience.

Location: 84095

Salt Lake City, UT

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