Health Unit Coordinator- Full Time-Evenings: Mhw - Emergency Room

Summary

Performs administrative/clerical duties in support of an assigned nursing area.

Detailed Responsibilities

• Performs needed clerical tasks, including copying, faxing, filing, and ordering/obtaining supplies.
• Assists with processing patient admissions, transfers and discharges. Assembles and maintains patient records and charts.
• Greets patients and visitors. Monitors, answers, screens, and routes all telephone calls. Emergency alerts, pages, and overhead announcements as requested.

Essential

Competencies and skills:

• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.
• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
• PATIENT SAFETY - ANCILLARY/SUPPORT: Contributes to a safe patient care environment.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.

Education

Essential:

• High School Diploma or Equivalent

Credentials

Education equivalent experience:

Essential

Other information:

Complexity of Work: Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires familiarity with medical terminology.

Required Work Experience: No prior work experience required.

Essential

Working conditions:

• Depth Perception 60.00%
• Seeing - Far 60.00%
• Standing 60.00%
• Squatting 40.00%
• Blood and/or Bodily Fluids 40.00%
• Latex 20.00%
• Needles/Sharp Objects 40.00%
• Gas/Vapors/Fumes 40.00%
• Dust 40.00%
• Biological Hazards - Respiratory 40.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient 60.00%
• Kneeling 40.00%
• Hearing Acuity 60.00%
• Lifting/Carrying Patients 35 Pounds or Greater 20.00%
• Communicable Diseases and/or Pathogens 40.00%
• Climbing 20.00%
• Biological Hazards - Skin or Ingestion 40.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient 60.00%
• Repetitive Movement Hand/Arm 60.00%
• Seeing - Near 60.00%
• Walking 60.00%
• Domestic Animals 20.00%
• Audible Speech 60.00%
• Wet or Slippery Surfaces 60.00%
• Bio hazardous Waste 40.00%
• Distinguish Color 60.00%
• Computer Monitor 60.00%
• Potential for Physical Assault 20.00%
• Sitting 60.00%
• Bending and Stooping 60.00%
• Reaching 40.00%
• Keyboard Entry 60.00%
• Moving Mechanical Parts 40.00%

Organizational Profile

Memorial Hospital West opened in 1992 with 100 beds to serve the growing population of western Broward. Today, the hospital has 384 beds and is one of the busiest and most technologically advanced in the region.

Memorial Hospital West’s Many Respected Specialty Programs Include

• Women’s Services
• Memorial Cancer Institute
• Bariatric/Weight-Loss Surgery Program
• The Family Birthplace
• Memorial Cardiac and Vascular Institute
• Memorial Rehabilitation Institute
• Blood and Marrow Transplant Program, including Broward County’s first adult inpatient autologous transplant unit
• Medical and Surgical Services
• Memorial Neuroscience Institute
• Adult and Pediatric Emergency Departments

Truven Health Analytics and Modern Healthcare magazine named Memorial Hospital West one of the nation’s 100 Top Hospitals in 2013 and 2014 – and the hospital has been consistently recognized by The Leapfrog Group with an “A” Ranking for Patient Safety.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.