Health Center Relations Specialist - 51St Ave Healthcare Clinic

Terros Health is pleased to share an exciting and rewarding opportunity for a full-time Health Center Relations Specialist working at our 51st Ave Healthcare center in Phoenix, AZ.

Terros Health is a healthcare organization of caring people, guided by our core values of integrity, compassion and empowerment. We engage people in whole person health through an integrated care delivery system, thus establishing a medical home for our patients. In caring for the whole person, we focus on overall wellness through physical health, mental health and substance use care. Our mission is to provide extraordinary care by empowered people through exceptional outcomes.

Recently awarded among Arizona’s Most Admired Companies in 2022 by AZ Big Media

Seeking a Full-Time Health Center Relations Specialist for our 51st Ave Integrated Health Center in Phoenix, AZ.

Reporting to the Practice Manager, the ideal individual is flexible, compassionate and professional.

Full Time, Employment

$300 Sign on Bonus!

• This is NOT an MA position**

Monday - Friday 40 hours/week between 830am - 530pm

Scheduling Patient Appointments

Greeting Community Members

Serve as a Resource for Information

Duties include

• Answer incoming phone calls
• Function as a receptionist
• Perform patient intake interviews
• Scheduling patient appointments for our Clinicians, Med Providers and Primary Care Physicians
• Establish the payer/insurance eligibility for patients upon arrival
• Records Management Information System data and provides required reports

Starting Pay $17/hr

Terros Health offers an excellent benefit package including, but not limited to

• Medical, dental, and vision insurance (available the first month following hire)
• Wellness and employee assistance plan
• Group life and disability insurance
• Employer matched 401(k)
• Generous PTO/paid sick leave (4+ weeks in year 1)

$ Bilingual language differential pay (for Spanish and ASL)

• This role is a non-driving position. This position is performed at one location and does not require travel to various Terros Health centers. May be 18 years of age and with less than two years’ driving experience or no driving experience.
• Able to type 40-50wpm.
• Proven track record of delivering a high level of customer service in a healthcare setting.
• Must pass a TB Test.
• Two years of experience in office procedures (preferred).
• At least one-year relevant front office customer facing and focused service experience in healthcare, hospitality (i.e., meeting or conventions, hotel), or banking preferred. Front office experience in healthcare, behavioral health, dental or a medical office is ideal.
• High School Diploma, GED within six (6) months of assuming this position Or Associates degree in medical and health (e.g. healthcare administration, insurance billing and coding, psychology) or care social work, human services, communication preferred.
• Must be in compliance with Terros Health’s policy for COVID-19 vaccination
• Familiarity with health insurance eligibility and EMR.
• Applicant must possess or be able to attain a State of Arizona Level One Fingerprint Clearance Card within (7) days of employment
• Ability to maintain professional working relationships.

Physical demands of this position are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COVID 19 Precautions

Terros Health remains open for all our patients’ health and wellness needs. We have put in place many protocols to protect our employees and patients and to create a safe work environment. Visit our website to learn more https//www.terroshealth.org/covid-19/

At Terros Health we care about the safety of our employees and patients. We now require all new employees have the COVID 19 vaccine prior to establishing employment. This represents our commitment to stopping the spread of this disease and protecting our community. Thank you for helping to protect our employees and patients.