Head Cashier Jobs

USD $16.00/Hr. -

The Job in a Nutshell

The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing World Class Customer Service, and supporting overall store operations.

Main Ingredients

• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Handling returns and overrides at the front end.
• Training of all cashiers and ensuring cashiers are
• Maintaining all registers binders.
• Ensuring that front end sets are full and well-maintained.
• Directing cashiers to tasks during slow times at the register.
• Providing World Class Customer Service and a positive customer experience as the number one priority.
• Educating customers on the Nutrient to Know About
• Issuing and verifying cash drawers.
• Participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock as needed.
• General cashiering and check out duties including running a cash register, bagging/boxing groceries, and providing carry out service.
• Assisting in managing special orders.
• Monitoring, assigning and grinding nut butters.
• Learning the location of products in all the departments in order to direct the customers.
• Promoting store seminars and events
• Completing the Daily Sales Report (DSR) and cashier closeout responsibilities.
• This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.
• Overseeing completion of the front end task list daily.
• Communicating about the {N}Power program with customers
• Addressing customer complaints appropriately.
• Answering the telephone.
• Monitoring, assigning and performing cart checks.
• Notifying customers that we donate $.05 to the local foodbank for every transaction where a customer uses a reusable bag
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Recipe for Success

• Ability to manage changing priorities and to stay focused with the task at hand.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• 1 year of cashiering experience preferred.
• Sense of urgency in the completion of tasks.
• 1 year of supervising others preferred.
• Experience in retail experience in a grocery or retail environment preferred; natural foods background is a plus.
• High School diploma, GED or equivalent preferred.
• Highly organized with great attention to detail.
• Proficient in MS Word, Excel and Outlook.
• Must be cashier trained and able to count currency.
• Excellent customer service skills.
• Ability to take direction and follow through.

This job description is not an employment contract. It does not guarantee a job or that the above listed duties are the limit of responsibilities. The job and job description are subject to change with and without notice. Employees are required to accomplish any and all tasks assigned to him/her by their Manager and/or other Store Support Center manager that might not be listed in this job description.

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future

All Crew Members

• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Good4u Crew Member Discount
• Employee Assistance Program (EAP)
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Health and Wellness Program
• Birthday Bonus Pay
• Paid Nutrition Education
• Holiday Pay for 5 Holidays – Stores Closed
• {N}power Program (customer appreciation and rewards program)
• Advancement Opportunities and Career Development
• Employee Referral Program
• Regular, Scheduled Pay Increases

Full-Time Crew Members (30+ hours/week)

• Company Paid Short-Term Disability Insurance
• Paid Medical Leave (through company paid short-term disability insurance)
• Retirement Savings Plan (401k) with discretionary Company Match
• Company Paid Life Insurance
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Paid Parental Leave
• Health Savings Account (HSA) with Company Match
• Medical, Dental and Vision Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Physical Capabilities and Environmental Demands

N = Never

O = Occasional; 1-33% of time

F = Frequent; 34-66% of time

C = Constant; 67-100% of time

Physical Requirements

• Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
• Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
• Must be able to occasionally use the computer for data entry and use of mouse.
• Must be able to frequently to reach above chest.
• Must have the ability to constantly lift or carry up 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-100 lbs.
• Must be able to occasionally sit, squat, kneel, and climb as needed.

Environmental Requirements

• Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
• Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.