Head Cashier (Balloon Museum)

Position Summary Perform a wide variety of customer service related duties including but not limited to cashiering, scheduling reservations, answering multi-line phone and providing information to the general public; perform basic bookkeeping and to maintain records; assist all professional staff with routine clerical duties and perform a variety of duties relative to the assigned area of responsibility. Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. s are not intended to reflect all duties performed within the job. Minimum Education, Experience And Additional Requirements Education and experience directly related to the minimum requirements below may be interchangeable on a year for year basis. High school diploma or GED supplemented by thirty (30) credit hours in business administration; and Two (2) years of clerical experience. Cash handling experience preferred. ADDITIONAL REQUIREMENTS: Possession of a valid New Mexico Driver's License, or the ability to obtain by date of hire. Possession of a City Operator's Permit (COP) within six (6) months from date of hire. Possession of a valid City's Cash Handling Certificate within thirty (30) days from date of hire. Preferred Knowledge

• Principles of basic bookkeeping
• Principle and procedures of complex filing systems
• Electronic spreadsheet and word processing software Preferred Skills & Abilities
• Operate office equipment including a computer, copy machine and adding machine
• Principles of cash handling
• Communicate clearly and concisely
• Work flexible hours including shift work, odd days off, including a flex schedule and Holidays
• Basic office procedures, methods and computer equipment
• Principles and procedures of record keeping
• Customer service and public relations techniques
• Basic mathematical principles
• Gather data, compile information and prepare basic reports
• Maintain accurate and complete records
• Calculate math and cash transactions accurately
• Perform basic bookkeeping/clerical duties
• Telephone etiquette and procedure
• Perform the essential functions of the job with or without reasonable accommodation
• Appropriately interpret and apply City policies and procedures
• Perform general clerical work including maintaining files and compiling information for reports
• Set up complex filing systems
• Establish and maintain effective working relationships with those contacted in the course of work
• Techniques and methods for cashiering
• English usage, spelling, grammar, and punctuation
• Demonstrate effective customer service skills both in person and on the phone
• Word processing and/or data entry skills