Community Relations Coordinator (Move In Coordinator)

People taking care of people, that's who we are and what we do at Cogir Senior Living!
What to expect...
Cogir Senior Living (formerly Cadence Living) is hiring an energetic, genuine, and compassionate Community Relations Coordinator (Move-In/Sales Coordinator) with experience in sales, and a heart for our seniors and their families! We welcome candidates from the retirement living, hotels, and real estate industries.
As a Community Relations Coordinator (Move-in-Coordinator) you are responsible for the smooth transition of a new resident into the community. The Move-In Coordinator will maintain a thorough knowledge of the property's product and services to effectively and accurately represent the property to referral sources and prospects.
If you are kind, compassionate, and genuinely desire to make meaningful connections with our residents, a Cogir Senior Living community may be the place for you.
If that's enough to interest you, stop by and visit us. We would love to have you meet the team!
What Cogir/Cadence Living has to offer you?

• Generous Employee Referral Bonus Program
• Competitive wages, training, and opportunities to learn new skills and grow
• Paid Vacation & Sick days
• Free meals at work, and more!
• Basic Life Insurance covered by the employer
• Heath, Dental, and Vision insurance for full-time employees with choices of affordable plans (BCBS) for Employee, Child, Family, and/or Spouse
• Shoes for Crews!
• Paid Holidays off for all full- and part-time employees
• Employee Assistance Program
• 401K Plan
• Pay active - use your money before payday!
• An inclusive, positive work environment where everyone has a voice
• Tuition reimbursement - we will help with the cost of your certification classes!

What will you do as a Community Relations Coordinator?

• Understand the community's care regulations to ensure proper placement and education to prospects.
• Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
• Assist, as requested, with the preparation of all required sales reports and sales activity boards.
• As directed, handle all inbound telephone, walk-in, and mail inquiries including completing the inquiry information form, entering inquiry information into the sales & marketing database, and follow-up correspondence.
• Assist the Community Relations Director (Marketing Director) in implementing plans to acquire leads, manage leads, and increase census.
• Maintain the community's Customer Relationship Management software (Sherpa) accurately and timely.
• Maintains high degree of resident satisfaction through the establishment of relationships between residents, department heads, and staff who provide services on a daily basis.
• Give community tours and provide marketing information in accordance with the marketing process.
• Assist with the setting up and tearing down of special events.
• Aid residents and their family members with the adjustment to the facility. Attend to emotional and psychological issues with regard to this adjustment and any other psychosocial adjustments.
• Assist, as requested, with the preparation and processing of all required information necessary to complete a successful move-in.
• Assist the Community Marketing Directors in preparing routine and special sales and marketing reports as requested and/or as required.
• Follow-up with all potential residents, referral sources, or interested parties.

If You Have These Qualifications, We'd Love To Chat

• 3+ years' experience in retirement housing, hospitality, or healthcare marketing and/or sales.
• Ability to work in a fast-paced environment and to work evenings and/or weekends
• A positive team player mentality and passion for serving seniors!
• Assisted Living (AL), Independent Living (IL), Senior Living, or Hospitality experience a plus!
• Success in achieving sales goals and quotas. Knowledge of various computer systems, particularly Excel and Word

About COGIR Management USA
As part of a well-known name in Canadian real estate, COGIR Senior Living draws upon 20 years of residential and senior living management, as well as hospitality expertise. Founded in Montreal, Canada in 1995, our parent company COGIR Real Estate is employing over 8,500 team members, and managing over 365 buildings, including 120 retirement communities.
COGIR Management USA, headquartered in Sacramento, CA is managing over 60 senior living communities in California, Washington, Arizona, Colorado, North Carolina, Georgia, Virginia, and Maryland, and we continue growing. We strive to be a leader in the senior housing industry, providing an exceptional quality of care, amenities, and team culture, where our residents and team members thrive.
Our common goal is to make a positive difference in the lives of our residents, today and in the future. Our team identity is based on three pillars: Human Focus, Creativity, and Excellence. We offer a unique lifestyle approach to our living situation and are a company committed to continuing to improve.
Apply today and become part of the Cogir Family!
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