Grocery Clerk (Frozen Food & Dairy)

Company Name:Quality Food Centers

Position Type:Employee

FLSA Status:Non-Exempt

Minimum Pay Range:15.99

Maximum Pay Range:21.15

Essential Job Functions

• Promote trust and respect among associates.
• Inform customers of grocery, dairy, and frozen specials.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Notify management of customer or employee accidents.
• Report product ordering/shipping discrepancies to the department manager.
• Display a positive attitude.
• Report all safety risks or issues, and illegal activity, including robbery, theft or fraud.
• Stay current with present, future, seasonal and special ads.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Label, stock, and inventory department merchandise.
• Grocery Clerk (Frozen Food) informs customers of frozen food specials and recommends frozen food items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.
• Adhere to all food safety regulations and guidelines.
• Grocery Clerk (Frozen Food & Dairy) provides customers with fresh and non-perishable grocery products that they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Grocery Clerk (Frozen Food & Dairy) helps customers discover new items or products they inquire about.
• Grocery Clerk (Dairy) informs customers of dairy specials and recommends dairy items to customers to ensure they get the products they want and need.

Minimum Position Qualifications

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Customer Service skills
• Ability to handle stressful situations

Desired Previous Job Experience

• Customer Service skills
• Retail experience

Position Summary

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

The final rate of pay is determined at store level based on prior equivalent work experience.

To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

Below is a list of some of the benefits we offer our associates.

Health & Well-being Benefits

• Mental and emotional support resources through our Employee Assistance Program
• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave

Financial Benefits

• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Potentially bonus eligible depending on varying criteria by location
• Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirements
• Associate discounts

Growth And Development Benefits

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

Education Level: None

Required Certifications/Licenses: None

Position Type: Part-Time

Shift(s): Day; Evening

Regions: West

States: Washington