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Grand Lodge Laundry Attendant

Company

McMenamins

Address , Forest Grove, 97116, Or
Employment type PART_TIME
Salary
Expires 2023-07-24
Posted at 11 months ago
Job Description

TITLE: Laundry Attendant
REPORTS TO: Hotel Manager
FLSA CLASS: Hourly Non-Exempt

The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.


Description of the Position:
The primary responsibility of the Laundry Attendant is to receive, sort, pre-treat and clean hotel and spa linens in a timely manner, ensuring all linens are clean and free from stains and odors. Laundry staff is also expected to assist in housekeeping duties as needed. Laundry Attendants will be responsible and held accountable for receiving, sorting and folding all guest laundry items, which include linens, terry, blankets, bedspreads, mattress pads, pillows and shower curtains. The Laundry Attendant duties include but are not limited to: Maintain cleanliness of hotel and spa linens by washing, drying and folding guest room towels and bedding. Examine and sort articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required. Load, start and operate washers and driers. Sort and count articles removed from dryers, and fold, wrap, or hang them. Mix and add detergents, bleaches, starches, and other solutions and chemicals to clean, dry, or stiffen articles. Iron or press articles and fabrics using hand irons or pressing machines. Ensure the cleanliness, safety and organization of the hotel laundry room. This job plays a key role in giving the guests a comfortable and enjoyable stay including assisting guests in any manner possible (getting ironing boards, cribs, etc.), and answering questions of all sorts. Above all this position requires a positive attitude and dedication to providing excellent customer service. This position requires the ability to effectively multi-task in a fast paced and deadline oriented environment. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamins employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.


Requirements of the Job:
  • Excellent customer service skills
  • Ability to stay calm and friendly in a multitasking and deadline oriented environment
  • Excellent attention to detail
  • Previous hotel laundry experience is preferred
  • Flexible schedule including days, evenings, weekends, special events and holidays

Essential Functions of the job:
  • Be positive, polite, and cooperative with co-workers, managers, and customers
  • Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
  • Efficiently and thoroughly clean hotel and property laundry
  • Must have a value for diversity and the ability to work with individuals from different backgrounds
  • Ability to communicate clearly and be positive, polite, and cooperative with co-workers, managers, and customers
  • Provide support to housekeeping staff as needed
  • Perform fine hand manipulation including handling small and large objects
  • Perform repetitive movement such as pushing, pulling, bending, some twisting, stooping, bending/resting on knees
  • Ability to work well independently and follow strict adherence to deadlines
  • Work for long periods on feet including frequent walking and standing & stair climbing
  • Work with chemicals used in laundering and sanitizing

Most importantly, this job requires a positive attitude and a commitment to excellent customer service.
Each employee is expected to come to work ready to have fun and be a positive force.

YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT
REASONABLE ACCOMMODATION

E.O.E.