General Manager Of Taprooms - Fort Collins

About Odell Brewing

Since 1989, the culture of collaboration has thrived, fostering a company with a purpose for building community through beer. It is this purpose that inspires Odell Brewing to create quality, hand-crafted and innovative brews and beverages. Odell Brewing is committed to providing exceptional service to its customers while making positive contributions to their co-workers and community through its outreach and charitable giving programs. In 2015, Odell sold the majority of the company to its co-workers (now co-owners) in a combined management buyout and Employee Stock Ownership Program.

Our collective leadership and independence empower us to build a culture of ownership and inclusion where we contribute, educate, and innovate, while keeping Colorado at our core. Always Better.

Position Summary

The General Manager of Taprooms in Fort Collins will perform complex managerial oversight to all customer-facing functions within the Fort Collins Brewery and Winery Taprooms. The General Manager of Taprooms is accountable for the overall leadership of the daily operations, effective team management, and maintaining a strategic plan while delivering of exceptional guest experiences in the Fort Collins Taprooms. Additionally, the General Manager will be looking for ways to improve business processes, guest experiences and co-worker engagement. This position will work closely with the Taproom Teams and report to the Director of Taproom Operations.

Essential Functions

Team Development/Management

• Work with Wine Team to educate co-workers on: wine knowledge and tasting, presentation, hospitality, company history, and merchandise display.
• Accountable to be present and available during the taproom hours, including nights, weekends, and special events
• Work with Production Teams to educate coworkers on: brewing knowledge and beer styles, and beer presentation.
• Assisted by Human Resources, lead taproom interviewing and hiring processes; select, orient, train, schedule, coach and counsel tap room co-workers; communicate job expectations and monitor, appraise, and review job contributions
• Ensures proper performance management of co-workers

Leadership Engagement

• Support charitable outreach commitment and engage with the Outreach Coordinator and Charitable Committee regularly
• Model the OBC culture and lives the values of OBC, “Always better."
• Ability to develop and implement a comprehensive, revenue generating plan for taproom space rental and events
• Support Marketing: educate customers about company's story and values through knowledgeable interactions and tastings, timely point-of-sale requests, oversee/engage in social media
• Work closely with Marketing and Production coordination of beer releases
• Provide and engage in strategic planning as related to beer & wine releases, events, marketing innovative ideas
• Foster relationships with community partners and neighbors
• Ability to identify the needs of the Taprooms, effectively initiate next steps, and then move through that change effectively

Enhanced Guest Experience

• Provide event coordination and logistics: review opportunities and respond to inquiries
• Coordinate the decor and cleanliness of the tap room to ensure appropriate ambiance
• Maintain a welcoming, exciting, inclusive, educational, and fun visitor experience
• Consistently offer friendly, informed and personal customer service
• Exceed customer expectations of Odell Brewing to create an emotional bond that reinforces the brand position and brand strategy
• Handles delicate or difficult guest situations including complaints, negative reviews, and ensures resolution
• Serve and sell alcohol responsibly

Daily Operations

• Oversee completion of Taproom Merchandise processes and sales
• Implements and maintains programs targeted at customer loyalty
• Monitors and completes administrative work to include reconciliation, invoicing, and other accounting-type duties
• Maintain safe, healthy and sustainable taproom environment: establish, follow and enforce sanitation standards and procedures, comply with health and legal regulations and observe taproom safety and sustainability practices
• May need to operate behind the bar and support Taproom Teams during busy times or for coverage as needed
• Ensures beer quality; manage facility draft system, refrigeration, beer inventory and cleanliness of glassware and bar and line cleaning

Commitment to Equity and Inclusion

• Creates and cultivates an inclusive environment for all co-workers and community
• Action oriented when addressing structural barriers resulting from present-day inequities relating to co-worker’s unique needs
• Aligns strategic plans and operational processes with inclusive and equitable practices

Profitable Growth

• Works with the Director of Taproom Operations to build and manage budgets to achieve P&L goals
• Develop and implement strategies to increase average transaction
• Maintain margin goals
• Analyze trends and variances on beer, wine and merchandise to forecast inventory needs and meet sales goals

Requirements

• Cicerone, Levels in WSET, CMS, or other beer/wine knowledge education
• Ability to work nights, weekends, and holidays as needed
• Must be 21 years of age
• Excellent communication skills
• Proficient in practical usage of Google Suite, Microsoft Excel, Microsoft Office
• Advanced knowledge and experience with Restaurant POS System
• TIPS Certification
• Experience must include purchasing, inventory controls, marketing, budgetary controls, personnel supervision and process improvement.
• Resides in Fort Collins, CO or willing to relocate (relocation assistance available)
• Passion for service and providing positive guest experiences
• 5 years + bar/restaurant, brewery/winery management experience at large venue

Physical Requirements

• Ability to work long hours on your feet
• The ability to work long hours on your feet
• Ability to move and/or lift up to 75lbs
• Ability to remain focused and level-headed under demanding situations

Compensation & Benefits

Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Odell’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons.

Salary Range

$70,000 - $90,000 depending on experience

Odell Brewing Offers a Competitive Benefit Package Including

• Employee Stock Ownership Program
• Weekly beer & wine allotment
• Paid Time Off
• Holiday Time Off
• EAP Program
• Parental Pay
• Short and Long term disability insurance
• Annual Merchandise Allotment
• Health and dental insurance with percentage of premium paid for by OBC
• 401k with a company match

If you think you are the person we are looking for, we look forward to hearing from you.

Qualified and interested individuals, please submit your application.

Equal Opportunity Employer – Odell Brewing Company provides equal employment opportunities to all employees and applicants for employment without regard to race, age, creed, color, religion, national origin or ancestry, marital status, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy.

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