General Manager – Elysian Brewery, Capitol Hill

Dreaming big is in our DNA. Brewing the world’s most loved beers and creating meaningful experiences is what inspires us. We are owners, empowered to lead real change, deliver on tough challenges, and take accountability for the results. We are looking for talent that shares these values, that is ambitious, bold & resilient. We want talent that is looking for fast career growth, cross-functional experiences, global exposure and robust training & development.
SALARY RANGE: $66,000 - $70,000 per year
LOCATION: Seattle, WA - Capitol Hill
COMPANY:
We opened the doors to Elysian Brewing in 1996 when bold art and music defined Seattle. Over the past 25 years, we've carried this same spirit in the way we brew our beer - shaking up classic styles, using unusual ingredients, and learning from experimentation. We push creativity beyond the brews. Each beer label is made by our in-house team who pull inspiration from design, photography, clay, paint, needlepoint, and even the occasional tattoo. Come chase down the rabbit hole with us.
ROLE SUMMARY: 
We are seeking a General Manager to run our iconic original location. We are looking for an individual who has a passion for people, food & beer and of course, hospitality. Elysian Capitol Hill is a fun and fast paced environment and needs a leader who is patient, creative and hands on. If you are seeking an opportunity to build and lead an amazing team, settle in with a rad brand and find a place to call home – then we want to meet you. More than anything, the General Manager will act as a leader by empowering, developing and executing day to day operations with their team, as a team.
JOB DESCRIPTION: 

• Monitors and maintains the productivity level of employees within labor targets.
• Demonstrates knowledge of the brand specific service culture.
• Communicates areas that need attention to staff and follows up to verify understanding.
• Understanding team members ever changing needs and expectations, and how to exceed them.
• Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards, and procedures.
• Establishes and maintains open, collaborative relationships with employees.
• Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
• Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
• Creates and nurtures an atmosphere that emphasizes motivation, empowerment, teamwork and passion for providing service.
• Verifies that all team members/supervisors understand the brand specific philosophy.
• Encourages and builds mutual trust, respect, and cooperation among team members.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Maintains the operating budget.

Providing Exceptional Customer Service

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
• Provides services that are above and beyond for customer satisfaction and retention.
• Responds in a timely manner to customer service department request.
• Serves as a role model to demonstrate appropriate behaviors.
• Sets a positive example for guest relations.
• Manages day-to-day operations, monitors quality, and standards and meets the expectations of the guests.

Additional Responsibilities

• Analyzes information and evaluates results to choose the best solution and solve problems.
• Extends professionalism and courtesy to team members at all times.
• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
• Performs hourly job function if necessary.
• Comprehends budgets, operating statements, and payroll progress report.
• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

JOB QUALIFICATIONS: 

• Eager to train and develop your team.
• Thorough knowledge of food and beverage industry.
• Bachelor’s degree preferred, but not required.
• 2+ years of restaurant management preferred
• Ability to manage people in a high-stress, fast-paced working environment.
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to problems.
• Basic to Intermediate level proficiency in office-related software.
• Strong leadership skills and an ability to take initiative.
• High School or GED required
• Excellent communication skills, including the ability to deal tactfully with difficult customers.

BENEFITS:

• Free Beer and Merchandise discounts available
• Medical, Dental, Vision, Disability, and Life insurance
• Pub Discount
• Employee Assistance Program
• Eligible for an quarterly bonus based on individual and business performance
• Paid corporate holidays
• Events
• Paid vacation and sick time off
• 401k matching up to 6%

ABOUT BREWERS COLLECTIVE:
Brewers Collective helps to unlock our 20+ craft brewery partners’ full potential by bringing them industry-leading expertise and increased best practice sharing, empowering them to tap into the strength of our collective Anheuser-Busch family. We share an unwavering devotion to the authentic origins of each brewery, the beer, and the communities they serve.
If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation to complete the application process, please contact us at:
[email protected]
PRIVACY POLICY
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EQUAL OPPORTUNITY EMPLOYMENT
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EQUAL EMPLOYMENT OPPORTUNITY:
As a leading global brewer, Anheuser-Busch InBev is committed to finding innovative ways to continually improve. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity, and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other characteristic protected by applicable law.