Games Manager At Busch Gardens Tampa

We’re looking for talent that believes in having fun. At HB Leisure, you’ll get to be a part of an exciting industry, where the days and nights are fast-paced and work with a diverse set of co-workers driven by their enthusiasm for helping people have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. We currently have an exciting new opportunity for a GAMES MANAGER to join our team!

Primary Responsibilities:

• Conduct training for current and new employees ensuring a well-trained, motivated staff.
• Work closely with Human Resources to interview and hire new employees
• Work closely with park management for events and park-related activities
• Maintain a safe work environment for both team members and guests through effective training, policies and procedures
• Oversee payroll functions for team members ensuring accuracy and timeliness
• Effectively and quickly resolve guest concerns.
• Conduct effective and regular conversations with games staff to ensure individual development and goals are being met
• Responsible for leading all aspects of 50+ staff members to ensure the highest levels of safety and guest enjoyment.
• Ability to work varied shifts to include nights and weekends as needed.
• Maintain a games area presence through frequent contact with team members and guests while assessing needs in each area – staffing, maintenance, cleanliness, signage, and safety
• Performs other duties as assigned
• Ensure compliance of supervisors and team leaders with company policies and procedures

Qualifications:

• Experience in supervisory position leading a team with a wide range of ages

• Ability to work nights, weekends and holiday periods to meet business needs. Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Commitment to providing exceptional service to customers and support to team members.

• Able to multitask, remain organized and be able to prioritize
• Able to build a team and/or inherit a team successfully
• Basic computer skills (MS Office)
• Outstanding interpersonal skills
• Able to work in a fast-paced location and work nights, weekends and holidays
• Goal-oriented, self-motivated, creative, flexible and adaptable to new situations.

Physical Job Requirements:

• Sitting (30%)
• Ability to lift up to 35 lbs.
• Stand/Walk for extended periods of time (70%)

Benefits & Perks

Competitive Compensation, Medical, Dental, Vision, 401K, Team Member Merchandise Discounts, and More!

HB Leisure is an equal-opportunity employer and is committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, gender, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, military status, or any other basis prohibited by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.