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Full-Time Retail Sales Associate
Company | Office Depot |
Address | Fairview Heights, IL, United States |
Employment type | OTHER |
Salary | |
Category | Retail Office Equipment |
Expires | 2023-07-19 |
Posted at | 10 months ago |
Overview
- Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
- Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
- When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
- Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
- Performs other duties as assigned. For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.
- Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
- Trains and coaches new/existing associates on the use of new products and tools and/or selling program.
- Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
- Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
- Must be able to coach and train others in a professional environment
- Must possess strong selling skills
- Must possess ability to process information/merchandise through POS register system
- Must possess a desire to continually develop personal selling skills and product knowledge
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Possess excellent verbal and written communication skills
- High School diploma or equivalent education preferred
- Integrity, Accountability & Trust
- Basic computer skills
- Must be adaptable to a changing environment
- Minimum 2 year experience in related field
- Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
- 2 Years Sales and/or Customer Services experience
- Positive and Engaging
- Action Oriented
- Must be knowledgeable in the Technology and Print area
-
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