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Full-Time Retail Sales Associate
Company | Office Depot |
Address | Monroeville, PA, United States |
Employment type | OTHER |
Salary | |
Category | Retail Office Equipment |
Expires | 2023-07-25 |
Posted at | 10 months ago |
Overview
- Works to continually develop personal selling skills and specialized product knowledge through sales and service tools provided. Drives Technology, Tech Services, Furniture and Print sales by supporting all related current programs, new product launches and special initiatives.
- Performs other duties as assigned. For Stores with Co-working, will back up Co-working manager in the operational execution of the co working department, as needed.
- Ensures compliance with company policies, procedures and practices; and supports company loss prevention efforts.
- Trains and coaches new/existing associates on the use of new products and tools and/or selling program.
- Provides exceptional customer service by educating customers about Office Depot products and services. Effectively utilizes communication tools to request assistance anywhere on the sales floor, and to coordinate the appropriate service, and customer engagement throughout the store.
- Performs duties as cashier, provides logistics support, stocking, restocking, down stocking, inventory control, cleaning the store and protecting company assets.
- Proactively acknowledges and engages every customer to ensure a positive customer experience. Utilizes and understands the selling program to promote the sale of the best solution as well as additional product and/or services solutions. Maintains awareness of planned advertisements and promotions.
- When not assisting customers, performs merchandise-related activities to ensure merchandise presentation guidelines are met through implementing plan-o-gram changes and updates, merchandise set and price changes. Sets weekly ads, including price changes, and any associated updates to store signage or POP materials.
- Able to evaluate the customer’s needs to determine what additional offerings or services that a customer may need in addition to determining if a customer should be referred to the Contract Sales organization.
- Action Oriented
- Demonstrate passion for the brand, products, services and solutions offered to our customers
- Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
- Basic computer skills
- 2 Years Sales and/or Customer Services experience
- High School diploma or equivalent education preferred
- Integrity, Accountability & Trust
- Possess excellent verbal and written communication skills
- Must be knowledgeable in the Technology and Print area
- Must possess a desire to continually develop personal selling skills and product knowledge
- Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers
- Must possess ability to process information/merchandise through POS register system
- Must be adaptable to a changing environment
- Minimum 2 year experience in related field
- Must possess strong selling skills
- Positive and Engaging
- Must be able to coach and train others in a professional environment
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