Full-Time Admissions/Receptionist Jobs

Physician's Surgery Center of Knoxville focuses on offering a high quality, service oriented environment. We are searching for an experienced Full Time Receptionist to provide exceptional service to our patients.

Interface with visitors, patients, family, and physicians on phone and in person for patient admission to Physician's Surgery Center of Knoxville.

Job duties and responsibilities:

• Completes Beginning and End of Shift duties
• Prepares charts/packets as assigned
• Assists with distribution of messages
• Ensures patient is registered and marked properly in the PAS system
• Directs patient to appropriate area upon arrival
• Maintains organized and cleanliness appearance of lobby areas
• Answers incoming calls, responding correctly or transferring as needed
• Other duties as assigned (to include Lead Representative duties-if applicable)
• Ensures identification, insurance and all Admissions paperwork is accurate and scanned into the PAS system
• Expedites patient complaints and concerns promptly to correct department
• Logs payments, maintains daily and balance cash drawer
• Performs clerical duties involved with admission of patients, keeping delays to a minimum
• Responds promptly when code is alerted
• Understands how to add a walk-in or direct admit into the PAS system

#USP-123

Required Skills:

• Medical Terminology preferred.
• High school graduate or equivalent.
• Longevity in past roles
• Exceptional phone etiquette.
• Advanced customer service and communication skills
• Minimum three years of receptionist experience in a medical setting.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.