Full Stack Engineer - Twiio Engage Marketing Analytics

See yourself at Twilio

Join the team as our next Full Stack Software Engineer on the Twilio Engage Analytics team

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About The Job

This position is needed to grow and evolve our Analytics Engineering team. The Analytics team is a well established team within Twilio Engage that is responsible for building tools and features for customers to measure efficacy of their campaigns in Twilio Engage.

The Twilio Engage team is growing rapidly, and we are seeking a Full Stack Engineer to join our team.

You will need to understand and articulate the trade-offs between new functionality and reliability. You will need to persuade all involved to make the right architectural choices for the long term technical and financial health of the product.

Responsibilities

In this role, you’ll:

• Collaborate on detailed design documents and action plans for features slated for development
• Rapidly acquire new technical skills and knowledge and opportunity to grow skills in both UI, distributed systems, and micro services.
• Build out new functionality within a product seeing rapid adoption and feature growth
• Work with a team of engineers through difficult architectural trade-offs
• Support strategic technical initiatives that impact the entire engineering organization

Qualifications

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required

• Understanding of concurrency, database, and message queue is a plus
• An entrepreneurial approach, ready to assemble and lead cross-functional teams
• Experience with JavaScript, Node.js, TypeScript, React (or similar frameworks), and CSS
• Schedule: Ability to work non-standard, on-call rotation weekend and holiday hours, shared evenly with all engineers on the team. We believe that we are responsible for the code we write and how it runs in production
• Experience crafting APIs, like you understand that a good API contract is a critical part of a good UI
• 2+ years experience writing production-grade code in a modern programming language (language agnostic)
• Operated services end-to-end, from requirements gathering and design, to debugging and testing, to release management and operational monitoring
• 2+ years of fullstack development experience, ideally in a microservice architecture using languages such as Node.js and Go
• Excellent collaborator. Ability to foster alignment cross-functionally and cross-organizationally

Desired

• A highly effective collaborator, you work well with your team and your partners in product and design towards common goals
• You love partnering with design to create impactful customer experiences and not just implementing designs that are tossed over the fence
• You’ve had experience with at least one of GraphQL or REST
• You have a strong understanding of UX patterns and are passionate about building intuitive UIs that customers will love
• You've worked on high-scale web applications and understand the architecture patterns that make them successful (e.g., well-designed APIs, efficient algorithms)

Location

This role will be r emote and based in the USA.

No mandatory travel is anticipated.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions .

• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in New York, Washington State or California (outside the San Francisco Bay Area): $115,760 - $144,700.
• Based in Colorado: $109,280 - $136,600.
• Based in the San Francisco Bay area, California: $128,560 - $160,700.
• This role may be eligible to participate in Twilio’s equity plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected] .