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Front Desk Staff-East Ymca

Company

Dane County
Address Madison, WI, United States
Employment type PART_TIME
Salary
Category Restaurants
Expires 2023-05-16
Posted at 1 year ago
Job Description
Front Desk Staff - East YMCA PART TIME! Midday, Evenings and Weekends! $13-$15.00 Plus a FREE YMCA MEMBERSHIP Are you passionate about making a lasting impact on your community? We are currently looking for a high energy individual with a passion for helping others to join our team! Our Member Services Shift Supervisor is responsible for creating a positive member experience by providing a superior level of customer service to current and prospective members and guests. This position establishes a positive work environment, supervises a dedicated membership team, and greets and interacts with with guests in a friendly and professional manner. WHY the Y? Excellent Benefits!
  • Strong oral and written communication and interpersonal skills
  • Trains, provides guidance to, and directs on duty Member Service Professionals to be patient and creatively problem solve
  • New member sign-up.
  • Lead a supportive and effective team
  • AMAZING retirement plan with unprecedented company contribution
  • Respond to member questions and concerns in a timely and professional manner Qualifications:
  • Growth opportunities!
  • Strong attention to detail, organization and follow-up abilities
  • Ability to work effectively and efficiently in a fast-paced setting
  • FREE YMCA Membership! Responsibilities:
  • Motivated to maintain excellent customer service reputation
  • Customer Service: 2 years (Preferred) The YMCA of Dane County is an equal opportunity employer and we are committed to a diverse and inclusive workforce. We offer equal employment opportunities to all persons without regard to race, color, religion, creed, sex, national origin or ancestry, age, handicap, disability, veteran status or any other classification protected by applicable state law.
  • Greet members, prospective members, and guests, providing exceptional customer service.
  • High school or equivalent (Preferred)
  • Employee discounts on childcare and Y Programs
  • Answer phones in a friendly manner and assist callers with a variety of questions.