Front Desk Receptionist Jobs

What's the role?

Our seasonal Leader of First Impressions will act as the office location's receptionist greeting our clients and providing administrative assistance to the firm's partners and staff. This role is a key brand ambassador for the company providing exceptional customer service to all they interact with. This includes:

• Assisting clients with requested information, delivery of documents and payments, and general inquiries.
• Greeting and directing clients and visitors by phone, email, or in person.
• Assist with preparation of paperwork and delivery of tax returns to clients.
• Providing administrative support to MBE team including correspondence, coordinating appointments, scheduling events and luncheons, ordering office, handling office mail, scanning and assembling documents, etc.

What experience and skills do I need to be successful?

• Strong attention to detail and accuracy.
• Comfortable working daily in Microsoft Office products including Excel, Word, and Outlook.
• Strong communication and customer service skills for interacting with our customers on the phone, via email, and in person.
• Previous experience in a related receptionist or administrative support role highly desired.

What will my schedule look like?

This role supports our office hours of Monday-Friday 8a-5p. The role will typically work an 8.5 hour shift with a 30 minute lunch break each day. During the January-April tax season, this role does work every other Saturday 8-12 or 9-1 allowing for some extra income with overtime hours. This is a seasonal role that will begin training in December and work through tax season in April.

How do I join?

First step is applying with your resume. Qualified candidates will then complete a phone screen with HR, followed by an interview with the MBE team.

What else are you hiring for?

See all MBE CPA's openings at https://mbecpa.isolvedhire.com/ or reach out to our Lead Recruiting Partner, Kayla Schaller-Greenwood, on LinkedIn.

More About The MBE Affiliate Group

MBE CPAs is a team of accounting experts who use our industry-based knowledge to help others succeed in their financial journeys. We expanded our services from just accounting and tax to now include an entire affiliate group of services to support our clients with 11 office locations including Door Country, Fort Atkinson, Mauston, Marshfield, Portage, Reedsburg, Sun Prairie, Tomah, Wausau, Wisconsin Dells-Lake Delton, and our corporate headquarters in Baraboo. Learn more here: https://mbe.cpa/