Front Desk Receptionist Jobs

About The British International School Of Chicago, South Loop

The British International School of Chicago, South Loop (BISC-SL) is seeking a Receptionist to join its dynamic staff. BISC-SL is a highly successful fast growing school in Chicago and has established a reputation for excellence in the Chicago market. The contemporary, learning-driven school is located in the South Loop area of Chicago, serving both American and international families.

Job Summary

In this position, the chosen candidate will be the first point of contact for the school and will provide administrative support. He/she will handle the flow of the people and ensure all Receptionist responsibilities are completed accurately and delivered in a timely manner. As a Receptionist the main focus will be customer service, clerical work including, but not limited to, taking phone calls, payments, and emails from parents and staff, and communication with parents, students, and staff members.

Core Duties And Responsibilities

General

• To participate fully in the development, safety, health and welfare of the children.
• To work and share within the life of the school according to the above job purpose.

Customer Service

• Serve visitors by greeting, welcoming & directing them appropriately
• Answer, forward, and note incoming phone calls while providing information when needed
• Assist parents/guardians in various tasks with a helpful and positive demeanor

Office Processes

• Record and manage attendance records and assisted with other administrative tasks
• Takes and retrieves messages for various personnel
• Print out students or staff id’s if needed
• Maintain security by following procedures and controlling access through internal systems
• Assists in receiving, stocking and distribution of office supplies.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Receive and sort daily mail/deliveries/couriers
• Perform other clerical receptionist duties such as answering phones, filing, photocopying, etc.
• Take accurate notes of phone calls and general office meetings

Requirements

Must be eligible to work in the US

Core Competencies

• Management and people skills
• Strong communication skills both written and verbal
• Outgoing and with excellent people skills
• General knowledge of Microsoft Office
• Proven working experience in customer service roles
• Professional appearance and attitude
• Ability to organize, multitask, prioritize and work under pressure

Working Environment/Conditions

The receptionist operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Compensation And Benefits

Competitive salary and comprehensive benefits package, including: 401k, Medical, Dental, Vision, and Life insurance.

EEO Statement

Nord Anglia Education provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Nord Anglia Education complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.