Front Desk Jobs

Do you make GREAT first impressions?
Do you NEVER meet a stranger?
If so, HealthCARE Express is searching for reliable and energetic personalities to add to our D.O.F.I. team. "What is D.O.F.I?" you ask. Director of First Impressions. Being on the front lines as the face of the company, the front desk position is a vital part of our organization and patient care.
Responsibilities

• Answer telephone calls promptly and courteously
• Monitor and assure that clinic forms are replenished in a timely manner
• Maintain a professional demeanor at all times with patients and medical staff
• Scan patient information and patient reports into computer system
• Provide assistance and information to patient when requests
• Ensure proper credit/payment is maintained on patient's account (performs cashiering duties, posting charges, print out receipts, etc)
• Verify insurance
• Address patient's concerns in a timely manner
• Other duties as needed to help drive our vision, fulfill our mission, and abide by our Organization's Values
• Maintain extreme patient confidentiality
• Greet patients & verify information/data in the computer
• Observe, identify, and do what is needed to move us forward in a way that best represents who we are as an organization
• Occasionally take on tasks outside the normal scope of practice
• Remain flexible for cross training

Pay: $15.00 & up/hour D.O.E.
12-hour shifts, rotating weekends, 30+ hours/week
Benefits Available - Health Insurance, Dental, Vision, Life, Short Term Disability, Long Term Disability, Accident, Cancer, Benefit Time Off, Birthday Pay, & Bereavement Leave
This position requires extreme organization, strict confidentiality, effective communication skills, and fantastic customer service. Candidates should be familiar with clinical office functions and HIPAA. Basic knowledge of computer operating systems is a must. This is a key role in the growth of the entire organization. We promote personal growth for every team member and have a unique culture that encourages a fun work environment. In fact, we take having fun at work so seriously we have monthly themed dress up days!!!
HealthCARE Express operates 17 urgent care facilities, 3 specialty clinics, a medical billing department, and a physical fitness center. All urgent cares are spread across TX, AR, OK, & LA.
All offers of employment are contingent on passing pre-employment drug screen and criminal background check.