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Company | Doylestown Health |
Address | Doylestown, PA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-29 |
Posted at | 9 months ago |
- PURPOSE OF JOB : A nonexempt position responsible for performing a variety of duties dependent upon assignment. Position will be assigned based on practice need and will flex between front desk and clinical area based on assessment of daily needs.
- ESSENTIAL FUNCTIONS :
- Adaptable knowledge base and communication skills to perform assignment.
- Other duties as assigned.
- Adaptable computer skills and ability to perform functions dependent upon department assignment.
- Proficiency in telephone and communications skills.
- Scheduling, insurance verification.
- Patient care assisting physicians in preparing patient visits, communicating with physicians, patients, families and other health care providers.
- Education: High school graduate or equivalent
- Experience: Two years of health care experience, experience in applicable practice preferred.
- Other Skills: EMR Knowledge (ECW Experience preferred but not required)
- Knowledge of basic medical terminology and organization services.
- Knowledge of individual responsibilities to accurately direct callers.
- Knowledge of organizations policies and procedures
- Knowledge of legal and ethical considerations related to patient information.
- Good communication skills and attention to detail. Must be able to interact with administration, physicians and other department personnel on a daily basis.
- Skill in understanding patient education needs by effectively sharing information with patients and families.
- Skill in using computers.
- Skill in exercising sound judgment and remaining professional at all times
- Maintaining medical assistance, clinical knowledge base.
- Skill in using multi-line phone system, including transferring calls and paging.
- Ability to elicit appropriate information to properly direct patients.
- Ability to plan, prioritize and complete delegated tasks.
- Ability to learn and retain information regarding patient care procedures.
- Ability to demonstrate compassion and caring in dealing with others.
- Ability to calm, or defuse irate callers and patients by working with them to identify concerns develop solutions to problems.
- Ability to be punctual and available for daily assigned work.
- Ability to multi-task and organize work for effective completion.
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