Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Front Desk Agent Jobs
Recruited by Sage Hospitality Group 8 months ago
Address San Diego, CA, United States
Engineer (Graveyard) Jobs
Recruited by Brookfield Properties 8 months ago
Address Los Angeles, CA, United States
Front Desk Agent - Full Time
Recruited by Hyatt Regency Mission Bay Spa and Marina 8 months ago
Address , San Diego, 92109
$22.76 an hour
Front Desk Agent (Full Time)
Recruited by Pacific Hospitality Group 8 months ago
Address Irvine, CA, United States
Front Desk Agent Jobs
Recruited by Hyatt Hotels Corporation 8 months ago
Address Oakland, CA, United States
Front Desk Agent Jobs
Recruited by Fairmont Century Plaza 8 months ago
Address , Los Angeles, 90067
$26.50 an hour
Front Desk Agent Jobs
Recruited by Hotel Nikko San Francisco 9 months ago
Address , San Francisco, 94102
$31.02 an hour
Front Desk Agent Jobs
Recruited by Marriott International, Inc 9 months ago
Address , San Francisco, 94108
$33.58 an hour
Front Desk/Reservation Agent
Recruited by Freehand Los Angeles 9 months ago
Address , Los Angeles, 90014
$22 an hour
Front Desk Agent Jobs
Company | Excel Hotel Group |
Address | Huntington Beach, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-05-08 |
Posted at | 1 year ago |
Job Summary
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities
The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities
- Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
- Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assign bank.
- Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in prompt and courteous manner.
- Issues, controls and releases guest safe-deposit boxes.
- Responds appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
- Up-sells rooms whenever possible to maximize hotel revenue.
- Welcomes guests in a friendly, prompt and professional manner.
- Ability to stand for 8 hours
- Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
- 1-2 years customer service experience.
- Opportunity to grow, we promote from within
- We offer an excellent travel discount program.
- Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago