Front Desk Agent Jobs

Description
What we require:
Responsibilities
Specifically, you would be responsible for performing the following tasks to the highest standards
As a Front Office Team Member, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems, as necessary.
• Executes guest reservation, check-in, checkout, and payment and service procedures as outlined in brand training materials and in compliance with brand quality assurance standards.
• Ensures front desk and office (including files) are maintained in a clean and organized manner.
• Maintain high standards of personal appearance and grooming which includes, wearing the proper uniform and name tag when working.
• Please note that this job description is not an exclusive or exhaustive list of all functions that a Front Office Team member may be asked to perform.
• Other duties as assigned supporting guest satisfaction.
• Maintains proper control over keys, safe deposits, and all company and guest property and confidential information.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)