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Company

Westgate Resorts
Address , Kissimmee, 34747, Fl
Employment type FULL_TIME
Salary $16 an hour
Expires 2023-06-12
Posted at 1 year ago
Job Description
Company Description


Pay rate: $16 / hour - Use our Daily Pay benefit and get access to your pay as you need it.

About Westgate Towers Resort:
Westgate Towers Resort in Kissimmee, Florida, offers you the ideal opportunity to welcome guests to our tropically landscaped property near world-famous theme parks and help them enjoy a truly memorable vacation getaway. An incredible work environment, Westgate Towers Resort features an array of onsite amenities and direct access to all amenities at Westgate Vacation Villas and Westgate Town Center such as the state-of-the-art Ship Wreck Island Water Park.



Effectively check guests into and out of the resort by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Computes bill, collects payment, and makes change for guests.
  • Posts charges such as room, food, liquor, or telephone, to ledger.
  • Nightly bucket checks
  • Makes restaurant, transportation, or entertainment reservation, and arranges for tours.
  • Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
  • Issues room key and escort instructions to Bellhop.
  • Able to listen and find solutions to guests problems
  • Makes and confirms reservations.
  • Assists guests with deposit of guests' valuables in hotel safe or safe deposit box.
  • Keeps records of room availability and guests' accounts.
  • Transmits and receives telephone messages.
  • Date stamps, sorts, and racks incoming mail and messages.
  • Greets, registers, and assigns rooms to guests.

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization.

Additional Information


Why Westgate?

  • Get access to your pay as you need it with our Daily Pay benefit
  • Flexible Spending Accounts
  • Tuition Assistance
  • Paid Holidays
  • Wellness Programs
  • Family benefits including pregnancy, and parental leave and adoption assistance
  • Community Involvement Programs
  • Comprehensive health benefits – medical, dental and vision
  • Employee Assistance Program (EAP)
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Military Leave
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • 401K with generous company match
  • Advancement & development opportunities

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.