Franchise Business Coach Jobs

WHAT IS KIDSTRONG?At KidStrong, we help parents build stronger, smarter, more athletic kids. KidStrong is a milestone-accelerator for kids walking through 11 years old. We help parents discover their child’s superpowers and build future-ready kids who are confident making friends, run the playground, and raise their hand high in the classroom. In other words… kids who will win at life!
KidStrong is rapidly growing and we're looking for talented, enthusiastic professionals who are passionate, energetic, and excited to engage with parents and kids and make an impact on their lives.
THE ROLE:
The mission of the Franchise Business Coach role exists to support franchise locations by assisting them in a high-level capacity, operational, marketing and financial analysis, as well as provide advice and support. The Franchise Business Coach supports franchisees’ goals and priorities by guiding franchisees through our brand standards and best practices. They assist with an annual business plan, and work throughout the year to reach success. The FBC provides sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls, and on-site visits. There is a designated territory that requires frequent overnight and out of town travel. Travel is approximately 60%. This position is a key player in our growth strategy and uses experience in the franchise environment and business acumen to help KidStrong Franchisees.
KEY RESPONSIBILITIES:

• Coach and Support 25-30 KidStrong Centers per year (been in business for more than twelve months) by leading weekly 1.5 hour coaching utilizing technology and assessments to drive sales, profitability and cash flow
• Implement and evaluate compliance with corporate initiatives and brand standards in the franchisee community
• Build franchisee relationships influencing franchisees to meet and exceed standards
• Provide sound marketing and business planning advice through regularly scheduled review calls, triage coaching calls and on-site visits
• Develop detailed agendas for site visits to include pre-work and post-visit goals to be documented in the franchise operations software
• This position requires travel throughout the year with overnight stays (roughly 10-20%)
• Provide and relay feedback to support revising and improving training materials with our TAC Team
• Work with Finance to assist with collecting any payments and required documentation and certifications owed KidStrong, Inc. by the franchisee
• Provide the franchisee guidance in the implementation of the business operating software
• Conduct in-person site visits with franchise partners to include hands-on marketing activities, pool performance evaluations, financial performance coaching and compliance related inspections.
• Provide operational input on the various aspects of the business based on franchise partner performance and opportunities and challenges gathered through coaching calls and pool visits.
• Coordinate field training with training resources
• Provide the franchisee guidance, tools, and resources to effectively maintain staffing levels for their business

JOB REQUIREMENTS:

• 3-5+ years of prior franchise experience required
• Must have or develop a thorough understanding of managing all aspects of a KidStrong center:
• Candidates must have prior experience supporting franchisees in a B2B concept
• Support Site resources (i.e training, business development, production)
• Enthusiasm for travel to support Franchisee, a valid Driver’s License with acceptable driving record, and live within 1 hour of a major metropolitan area with an airport
• Able to learn systems and train and assist franchisees as needed
• Ability to remain calm under pressure, build relationships and consensus, influence for good, and solve problems
• Google Workspace highly preferred
• Sales and Marketing (i.e. Outside sales skills, E-marketing, digital, and database)
• Financial Analysis (i.e. balance sheet, income statement analysis, operating ratios)

SUPERVISORY RESPONSIBILITIES:This position has no direct supervisory responsibilities, but will be mentoring so communication and interpersonal skills are important.
SPHERE OF INTERACTION:This position will work closely with Area Developers, Operations, Marketing, and various members of KidStrong HQ team on a day-to-day basis.
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.